Documentation Required for ID Card Issuance

Required for Appointment: (Click Here or Read Below)

1.           Applicants are required to provide two forms of identity source documents in original form: Two forms of unexpired identification - one must be photo ID (Passport, Driver’s License, Pistol Permit, Voter Registration Card, Social Security Card, Birth Certificate)

2.           CAC (if renewing or replacing - if lost, memo is required) If you have never brought 2 forms of ID and had it scanned into DEERS, a CAC cannot be used as a secondary form of identification.  You MUST have 2 of the above-mentioned forms of Identification scanned into the record.  We do not know what you have in your record until you are in an office.

3.           Any other documentation needed for your service: DD214, Summary of Benefits, Promotion Orders, Student Enrollment Verification letter, Marriage Certificate and Social Security Card, lost CAC memo, LOA, Shaving Profile, Medical Sufficiency Statement, DFAS Approval letter, Final Divorce Decree, etc.

4.           USID (if renewing or replacing)

5.           All dependents will need to have an 1172 or have the sponsor present.

6.           All documents must be physical copies. All documents must be physically present at time of appointment.

7.           Confirmation Email

                                                   It is better to be overprepared than underprepared

CAC:  Active Duty, Reserve, Guard, Civilian, Contractor, NAF, and AAFES

• Promotion orders
• Two valid forms of ID (click link below)
• Contractors must be verified in the Trusted Associate Sponsorship System or Contractor Verification System
• Civilian employees and contractors should verify enrollment in DEERS before coming to the One Stop by calling 800-538-9552.

Geneva Convention CAC: 

• Contractor – Letter of Authorization (LOA) issued by the Synchronized Predeployment and Operational Tracker system (SPOT).  
• Civilian – DD Form 2365, DD Form 1172-2 from local CPAC stating employee is Emergency Essential, or SF50

Retired Military:  DD Form 214 or retirement orders (only if this is the first time receiving a retiree card) and two valid forms of ID (click link below)

Individual Ready Reserve (IRR):  DD Form 214 and two valid forms of ID (click link below)

Dependent ID:   **Sponsors must accompany their Family members at all times. However, this facility does accept power of attorney in the absence of the Sponsor, or a DD Form 1172 that is generated by a DEERS/ID Cards Facility within the last 90 days.

• Spouse – Two valid forms of ID (click link below) (Medicare Card if turning age 65).
• Un-remarried Widow – Two valid forms of ID (click link below) (Medicare Card if turning age 65), death certificate (if not previously provided).
• Former Spouse – Two valid forms of ID (click link below) (Medicare Card if turning age 65).
• Dependent under age 18 - No ID necessary.
• Dependent over age 21 – (Student) – Two valid forms of ID (click link below), letter from school registrar office stating full time enrollment (Verification from Clearing House is also acceptable), and the expected graduation date at accredited college.
• Dependent over age 21 – (Incapacitated Child) – Two valid forms of ID (click link below), current Dependency Determination* Medical Sufficiency Letter.
• Other Dependent – (Parent, Parent-in-Law, etc) – Two valid forms of ID (click link below), current Dependency Determination.

Dependency Determination
Dependency Determination must be completed every four years or if there is a status change.  For information on how to complete a secondary dependency packet, please visit https://www.dfas.mil/militarymembers/SecondaryDependency.html.

DAV-Disabled American Veteran (initial issuance):  Two valid forms of ID (click link below), DD Form 214 and letter from VA stating member is 100%.  Personnel will be authorized commissary and exchange privileges only. 

Redstone's alternate CAC only sites:

ALL sites on the installation require appointments; however, the One Stop is the only site that will service Family Members and retirees. Schedule using their booking website https://idco.dmdc.osd.mil/idco/locator  or https://idco.dmdc.osd.mil/idco/. You do not need a CAC to schedule an appointment to any DEERS or CAC site.  

Alternate CAC sites on the arsenal:

DEVCOM Aviation and Missile Center

5419 Fowler Rd

ATTN: CAC ID

Redstone Arsenal, AL 35898

(256) 313-3871               

MDA VBIII Huntsville, AL

5224 Martin Road

1-C-204

REDSTONE ARSENAL, AL 35898

(256) 450-3218

MDA VBII Huntsville, AL

5222 Martin Road

Von Braun II Facility

1-C-20A

REDSTONE ARSENAL, AL 35898

(256) 450-0364

USACE Huntsville (CAC only)

Appointments Only-No Walk ins.

BLDG (300) Secured Gateway SW

Redstone Arsenal, AL 35898

(256) 895-1794

Click for a list of valid forms of ID

Ways to Verify and Update DEERS

•  ON-LINE:  You have two options for updating personal information online:

ID Card Office Online (IDCO) is a self-service application that allows Service Members, DoD Civilians, Contractors and Retirees the ability to accomplish personnel functions online that were normally done in-person at an ID card office.  Customers must have a CAC or DS Login.  https://idco.dmdc.osd.mil/idco/#/

MilConnect Portal allows beneficiaries the ability to review personal, health care, and personal information from one reliable source, DEERS.  Customers must have CAC, DS Logon, or DFAS logon.  https://milconnect.dmdc.osd.mil/milconnect/

 •  BY PHONE:  Call the Defense Manpower Data Center Support Office at 1-800-538-9552 to update your addresses, email address, and phone number. (TTY/TDD for the deaf: 1-866-363-2883)

 •  BY FAX:  Fax address, email address or phone number changes to the Defense Manpower Data Center Support Office at (502) 335-9980 or 800-336-4416.

 •  BY MAIL: Mail changes to the Defense Manpower Data Center Support Office. You must include supporting documentation if you are updating a Family member’s status:

Defense Manpower Data Center Support Office
ATTN: COA
400 Gigling Road
Seaside, CA 93955-6771

•  IN PERSON: To add or remove Family members, visit a local DEERS office. You can search for an office near you by visiting https://rsl.dmdc.osdmil/rsl. Call the office first to verify location and business hours.

enrolling dependents in DEERS 

Spouse –

Lawful Spouse: Must bring the following original documents: Marriage Certificate, Birth Certificate, Social Security Card, and Non-expired Photo ID for spouse.

Foreign Spouse: Marriage Certificate-If the marriage certificate is not in English, it must be accompanied by a full English translation.  The translator must certify that the translation is complete and accurate and provide their certification of competency to translate from the foreign language into English, in accordance with 8 CFR 103.2(b)(3).  The translation must be provided by someone other than the individual presenting the document.  Authentication of the Foreign Document, Judge Advocate General (JAG) or Staff Judge Advocate (SJA) Opinion:  A written opinion from the responsible uniformed service's JAG or local SJA confirming the use of the eligibility documentation may be required.  Social Security Card and a State or Federally Issued photo ID.

Removing Spouse Due to Divorce: Certified Copy of Final Divorce Decree

Children:

Children: Must bring the following documents for adding dependent children: Birth Certificate & Social Security Card.

Stepchildren: Birth Certificate, Social Security Card, and Marriage Certificate.

Legal Child: Voluntary Acknowledgment of Paternity or Judicial Determination of Paternity is required as well as Birth Certificate and Social Security Card.  If any dependents are over age 18, a Non-expired Photo ID is required.  Minimum age for all ID Card issuances requirement is 10.

Adopted Child: Final Adoption Decree or documentation from authorized placement agency under the Department of Human Services, Birth Certificate, and Social Security Card.

Ward: Court order granting custody to the Sponsor.  Court order must stipulate that the child will be in the care and custody of the Sponsor for no less than twelve (12) consecutive months.  The court order can designate length of custody by age, time or permanency, Birth Certificate, Social Security Card, DFAS Approval letter.

Secondary Dependencies/Incapacitated child, Adding Ward, Adding Parent/Step-Parent/Parent-in-Law: Please see https://www.dfas.mil/MilitaryMembers/SecondaryDependency/SDC/ for more information and the process.  A dependency determination will have to be processed through DFAS before receiving a USID/dependent ID.  Upon receipt of application and prior to registration in the Defense Enrollment Eligibility Reporting System (DEERS), a financial verification will be performed to determine whether the Family Member, seeking Secondary Dependency, is in fact dependent on the sponsor”-DFAS

Dependent Child over age 21 (Student) – Age 21-22 students: In order to extend eligibility for benefits- 1172 digitally signed and filled out or 1172 filled out and notarized.  A student enrollment verification letter through the accredited institution or https://www.studentclearinghouse.org/ must be brought to appointment to extend eligibility and issue USID.  Document must be on official letterhead with student’s full name, anticipated date of graduation, and state student currently and will be in full time student status.  It is highly recommended for the sponsor to retrieve a letter from the school’s registrar containing as much enrollment details as possible to prevent any gaps in coverage.  Ex: “John Doe is a full-time student at our university, was enrolled in winter semester, is currently enrolled for term 1/07/2026-5/31/2026 and is slated to return for the upcoming semester.  Their expected date of graduation is 5/31/28”.  Letter must be current and up to date.  After Age 23 an adult child dependent will need to enroll in Tricare Young Adult to receive benefits.  For more information: https://tricare.mil/Plans/HealthPlans/TYA

Dependent Child over age 21 (Incapacitated) – Current Dependency Determination*, Medical Sufficiency Statement and Two Valid Forms of ID (unexpired),

Other Dependent (Parent, Parent-in-Law, etc) – Current Dependency Determination, sponsor’s or spouse’s birth certificate reflecting parent’s name, and Social Security Card.

DAV/Disabled Veteran/100% Medically Retired: DD214-Member 4 Copy & Summary of Benefits must be brought to appointment.  Must be rated 100% total & permanent due to service-connected injury, 100% unemployable, 100% disabled.  Character of service must be under honorable conditions.  If you are Retired Military, you will not be able to obtain a DAV card and a Retiree Card at the same time.  Please visit the VA to obtain your DAV card.

Retired Military – Two Valid Forms of ID (unexpired), Retirement orders or DD Form 214 (Reserve Retired – bring Retiree Letter)

Inactive Ready Reserve-IRR – Two Valid Forms of ID (unexpired) and DD Form 214

If you have any questions or are unsure of any of the requirements listed above please call (256) 842-2413.

DEPENDENCY APPLICATION

To be considered sufficiently dependent upon the Sponsor, the claimed dependent’s qualifying income must be less than 50% of

his/her expenses and the member's contribution must exceed 50% of the dependent's expenses. This can include:

•  Parent, parent-in-law, step-parent, parent by adoption, or any person who stood in loco parentis to the member for at least five years prior to the member's emancipation.

•  Ward of a court who is unmarried and placed in legal and physical custody of the member for a period of at least 12 consecutive months.

For more information click for the Dependency Claims handout and the instructions for Parents and Dependency Determination for Incapacitated Children (example of Medical Sufficiency Letter).