The Fort Polk Army Casualty Assistance Center (CAC) is a department of the Directorate of Human Resources. Our mission is to assist Army families, both active and retired, in their time of bereavement.
The Fort Polk area of responsibility includes the states of Louisiana, Mississippi and nine counties of eastern Texas (Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, and Tyler).
You may contact the CAC 8 a.m. to 4:30 p.m., Monday thru Friday at (337) 531-6316. For after-hours emergenices, please call (337) 531-7491. The CAC is closed weekends and Federal holidays.
Our office will provide assistance within the parameters of Casualty Operations to Survivors. If the deceased Soldier is a Soldier for Life (Retiree), our office will assist you in reporting the death to the Defense Finance and Accounting Service for stoppage of retirment pay and initiation of the Survivor Benefits process.
Upon the death of an active army duty service member, military army dependent, Army retiree, or anyone who previously served in the Army, we ask you to have the following information available when you call:
- Full Name
- Social Security Name
- Unit (Active Duty Only)
- Circumstances surrounding the death
- Next of Kin (NOK) contact information
Military Burial Honors for deceased Army active duty, Army Soldiers for Life (Retirees), and Army Veterans may be requested from the CAC. When requesting burial honors for Army Retirees and Veterans; families must supply proof of military service (DD Form 214) to the Funeral Director, who in turn will submit a request to the CAC at least two business days prior to the Service/Burial.
Funeral Directors may call (337) 531-6172 for request forms or questions during nomal Business Hours. Our fax number is (337) 531-1770 (Funeral Honors).