Moline Gate: (Main Gate): Commercial vehicles will utilize Commercial Vehicle Inspection Lane before entry. Visitor Control Center (VCC) (Outside Moline Gate) 309-782-1337 Hours:  Weekdays: 7 a.m. – 3 p.m.Weekends: Closed

Visitor Control Center (VCC) (Outside Moline Gate) 309-782-1337 Hours:  Weekdays: 7 a.m. – 3 p.m.Weekends: Closed

Rock Island Gate:  Weekdays: 5:30 a.m. – 10:30 p.m. (Outbound only 10:30 p.m. – 12 a.m.) Weekends: 8 a.m. - 9 p.m. Closed on Federal Holidays except Memorial Day and Veteran’s Day Ceremony

Davenport Gate: Weekdays: Outbound Only to Iowa 2 p.m. – 5:30 p.m. Weekends: Closed Closed on Federal Holidays

 

When using the email usarmy.RIA.imcom.mbx.usag-access-request@army.mil for installation access questions or pass requests please follow the below guidance:

1. Due to the high number of requests please submit at least 3 days prior to pass dates.

2. Please submit only one request. Multiple requests for a pass from several different individuals delays the pass request processing.

3. Please check you spam/junk folders routinely. At times email providers direct our responses to spam/junk folders.

4. Please provide as much information in your initial email as possible. Many times your request or question can be processed/answered on the first email.

**NO STATES ARE SUBJECT TO REAL ID ENFORCEMENT AT THIS TIME. DoD will accept standard State-issued driver's licenses and identification cards from all U.S. States and territories as proof of identity

** State-issued driver's licenses and identification cards marked "Not Valid for Federal Purposes", "Federal Limits May Apply", or other similar language may not be accepted by DoD. These driver’s licenses and identification cards are not accepted at the Rock Island Arsenal for requesting a visitor pass and require a secondary form of identification

 

Examples:

 

VETERAN HEALTH IDENTIFICATION CARD (VHIC)

A section of the National Defense Authorization Act FY2020 expanded some on-post shopping and recreational activities for certain veterans and their caregivers, survivors and next of kin who have a new, Veteran Health Identification Card, issued by the Veterans Administration. The VHIC, along with other government-issued, approved identification, can also now allow people access to military installations.

Affected personnel categories are:

·                  Veterans with service-related disabilities

·                  Caregivers of Veterans with service-related disabilities

·                  Certain surviving spouses

·                  Purple Heart recipients

·                  Medal of Honor recipients

·                  Former prisoners of war

Veterans and primary family caregivers who are eligible for expanded access to Commissary, Exchange and DFMWR facilities and have a Veterans Health Identification Card (VHIC) must first visit the Visitor Control Center for a background check and VHIC registration. Registration is only available to be completed at the Visitor Control Center during normal hours of operations. The Visitor Control Center is located outside the Moline Gate. After a favorable vetting, the VHIC will be registered for continuous vetting through Rock Island Arsenal’s Access Control Points. The VHIC will then serve as a valid form of ID to access to the installation and remain valid for one (1) year. VHIC's may be renewed annually at the Visitor Control Center.

VHIC card holders do not have Trusted Traveler status.

 

Rock Island Arsenal Trusted Traveler Program

Trusted Traveler Program is designed to expedite access for service members and dependent spouses, DOD employees, and retired service members and spouses; maintain efficient vehicle throughput; mitigate traffic congestion on adjoining roadways; and allow trusted travelers to vouch for occupants. The program allows a uniformed Service member or government employee with a valid DOD CAC, a military retiree (with a valid DOD ID credential), or an adult dependent 18 years or older (with a valid DOD ID credential) to present their ID credential for access to the installation while simultaneously vouching for any vehicle occupants.

·         The number of personnel a trusted traveler is allowed to sponsor at any one time is Five (5) adults with a valid ID.

·         Persons identified as trusted travelers are responsible for the actions of all occupants for whom they sponsor and must be physically with the visitor(s) while on the installation.

·         Vehicle occupants that are sponsored by the trusted traveler must be 18 years of age or older and be in possession of: a valid picture ID card such as a State driver’s license, State ID or passport.

·         Occupants under the age of 18 has to be escorted by an adult occupant of the vehicle that is cleared to enter the installation.

·         The program may be suspended due to mission requirements, force protection levels, or due to emergencies.

·         DOD contractors in possession of a CAC are not authorized trusted traveler privileges.

PASS REQUEST INFORMATION

Visitor Welcome Center

23 Prospect Dr., Moline, IL

309-782-1337

 

 

When using the email usarmy.RIA.imcom.mbx.usag-access-request@army.mil ​​​for installation access questions or pass requests please follow the below guidance:

1. Due to the high number of requests please submit at least 3 days prior to pass dates.

2. Please submit only one request. Multiple requests for a pass from several different individuals delays the pass request processing.

3. Please check you spam/junk folders routinely. At times email providers direct our responses to spam/junk folders.

4. Please provide as much information in your initial email as possible. Many times your request or question can be processed/answered on the first email.

 

All personnel who are requesting unescorted access to Rock Island Arsenal and not in possession of a DOD ID card, Federal PIV or an installation visitor pass will undergo a National Crime Information Center Interstate Identification Index (NCIC-III) background check. This check involves verifying the individual's identity and checking their criminal history against the Army Fitness Adjudication Standards. Those with derogatory information related to the Army Fitness Adjudication Standards will be denied unescorted access to the installation.

Be aware that all individuals 18 years and older in the vehicle are required to have a background check and pass before being allowed unescorted access to the installation.

The process will take approximately 5-8 minutes per person, so please allow for extra time when making travel plans. The request form can be pre-filled out online or completed at the Visitor Control Center the day of your visit.

By requesting a pass, you are agreeing to a background check, which uses the National Crime Information Center Interstate Identification Index (NCIC-III), a Federal Bureau of Investigation database that provides criminal histories from all 50 states and the District of Columbia.

 

Army Fitness Adjudication Standards (Disqualifying Factors):

1)      The NCIC-III contains criminal arrest information about the individual that causes the Installation Commander to determine the individual presents a potential threat to good order, discipline, or health and safety on the installation.

2)      The installation is unable to verify the individuals claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access. Individuals found using fraudulent passes and hiding in vehicles will be denied under this category as well as may be titled with criminal charges.

3)      The individual has a current arrest warrant in NCIC, regardless of the offense or violation.

4)      The individual is currently barred from entry or access to a federal installation.

5)      The individual has been convicted of crimes encompassing sexual assault, robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, drug possession with the intent to sell or drug distribution.

6)      The individual has a U.S. conviction for espionage, sabotage, treason, terrorism or murder.

7)      The individual is a registered sex offender.

8)      The individual has a felony conviction within the last ten (10) years, regardless of the offense or violation.

9)      The individual has been convicted of a felony firearms or explosives violation. (No time limit).

10)  The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.

11)  The individual is identified in the Terrorist Screening Database (TSDB) as known or suspected of being a terrorist or belonging to an organization with known links to terrorism or support terrorist activity.

 

All official and unofficial visitors denied access based on derogatory information may request an installation denial appeal packet. Information required to submit an installation denial appeal packet will be provided to the individual by personnel at the Visitor Control Center.

 

 

UNESCORTED ACCESS DENIAL CRITERIA:

A check of the National Crime Information Center Interstate Identification Index (NCIC III) is the Army's baseline background check for entrance onto Army installations.  The Senior Commander will, in the absence of an approved waiver, deny unescorted access based on the results of the NCIC III background check, when the results contain credible derogatory information.  Such derogatory information includes but is not limited to the following:

·         individual has criminal arrest information that indicates they may present a threat to good order, discipline, or health and safety on the installation

·         if unable to verify an individual's claimed identity based on reasonable belief that fraudulent information was submitted in an attempt to hide identity to gain access

·         individual has a current arrest warrant, regardless of the offense or violation

·         individual is currently barred from entry or access to any federal installation or facility

·         individual was convicted of any crime encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, drug possession with the intent to sell or drug distribution

·         individual has a US conviction for espionage, sabotage, treason, terrorism or murder

·         individual is a registered sex offender

·         individual has a felony conviction within the past 10 years, regardless of offense or violation

·         individual has engaged in acts or activities designed to overthrow the US Government by force

·         individual is identified in the Terrorist Screening Database as known to be or suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity

DENIED ACCESS WAIVER PROCESS:

Person(s) denied unescorted access to Rock Island Arsenal will be notified verbally, by e-mail or in writing and can request an Access Appeal Packet. Upon confirmation of the appeal process the individual will be notified in writing of Commanders decision. Notification will be either by USPS certified mail sent to the mailing address provided by the pass applicant or served and signed for by the pass applicant when they are at the Visitor Center.

Person(s) denied unescorted access may request an access appeal packet.  Follow the guidance provided in the denial letter and access waiver checklist to submit a waiver packet.

IDENTIFICATION:

Persons possessing a Department of Defense (DoD) or Federal issued identification card or a Rock Island Arsenal issued pass must present this document at the gate of entry before access is granted.  All persons and vehicles are subject to random inspection prior to gaining access.

PASS APPLICATION US CITIZENS:

A Rock Island Arsenal DoD ID card holder is required to sponsor and validate access for pass requests. Contractor passes are valid for 1 day. Contact your DoD sponsor/organization for information on use of the pass application for an RIA pass.

Portal applicants, please submit pass requests up to 10 working days prior to arrival to allow for sponsor processing and background screening.  The DoD sponsor/organization is notified when a requested pass is ready for pick-up at the Visitor Center.  Passes requested through the application portal must be picked-up by the applicant within 60 days of notification or the pass is deleted.  Walk-ins are processed at the Visitor Center or gate of entry in order of arrival.  All pass requests longer than 72 hours can only be processed at the Visitor Center.  Applicants may contact their DoD sponsor/organization or the Visitor Center to check on the status of a pass. (See information below on the Real ID Act of 2005 and how it may affect your request for access.) 

PASS APPLICATION NON-US CITIZENS:

Non-US citizens requesting access to RIA must have a valid reason for entry, possess a valid passport/visa, or permanent resident card must undergo a criminal history and background screening, and be issued a Rock Island Arsenal paper pass.  For information on how to apply for a pass contact your DoD sponsor/organization or the Visitor Center at (309) 782-1337 or email to:usarmy.ria.imcom.mbx.usag-access-request@mail.mil  Please submit pass requests up to 10 working days prior to arrival for processing.  The DoD sponsor/organization is notified when a requested pass is ready for pick-up at the Visitor Center and informed of the escort requirement. Passes can only be picked-up by the applicant at the Visitor Center and escort guidance is provided. Applicants may contact their DoD sponsor/organization or the Visitor Center to check on the status of a pass. (See information below on the Real ID Act of 2005 and how it may affect your request for access.)

THE REAL ID ACT OF 2005:

RIA no longer accepts for access purposes the state issued driver licenses (DL) or state issued IDs that do not meet the Real ID Act of 2005 standards.  Person(s) requesting access with a non-compliant state DL or ID will need to present along with the non-compliant DL/ID one of the documents below to prove identity in order to be issued a pass or given access to RIA.

·         US passport or passport card (not a photo copy)

·         Certified birth certificate (not a photo copy)

·         Social Security Card (not a photo copy)

·         School identification card with photograph (high school and college age students)

·         US military or draft record (DD Form 214)

·         US Coast Guard Merchant Mariner Card

·         Transportation Worker Identification Card (TWIC)

·         US Native American tribal document

·         VA health card

Person(s) requesting access with a non-compliant form of identification and cannot provide a supplemental document as listed above, must be escorted by a DoD ID cardholder at all times while on Rock island Arsenal.

Rock Island Arsenal Gates of Entry:

 

Special Event hours will be posted in support of those events.

Rock Island Arsenal Visitor Welcome Center:

• The Visitor Center is located at the Moline (Main) Gate in Building 23.  It is open Monday through Sunday 7 a.m. - 3 p.m

• The Visitor Center phone numbers are:

  ·         (309) 782-0484

  ·         (309) 782-0485

  Visitor Center email contact information is:

usarmy.RIA.imcom.mbx.usag-access-request@army.mil

• Monday through Friday (7 AM to 3 PM)
• Saturday and Sunday (7 AM to 3 PM)

Rock Island Arsenal is a Department of Defense and US Army facility. All vehicles and persons are subject to search and privately owned weapons are not allowed.

To contact the Visitor Center, call (309) 782-0485, (309) 782-0484 or (309) 782-1337 or email at usarmy.RIA.imcom.mbx.usag-access-request@army.mil