Personnel Services Branch

Yes, it is necessary to have an appointment to clear the installation.

To request an out processing appointment contact your unit S1 or brigade S1; they will tell you what documents are needed to begin the process. Your S1 will forward your documents to the In/Out Processing Office. Once the documents are received by the In/out Processing Office; an Installation Clearing Schedule will be forwarded to the S1 via email with the appointment dates and times to begin your out processing.

To get an out processing appointment, provide your S1 with the following documents:

• If chaptering, ETS’ing, or retiring: Orders/ with amendments if applicable, DA Form 31 (Leave Form) if applicable, and a copy of DA Form 2648 (ACAP Checklist).
• If PCSing, stateside documents needed are: Orders/with amendments if applicable, DA Form 31 (leave form) if applicable, and completed DA Form 5434 (Sponsorship Program Counseling Program Counseling and Information Sheet).
• If PCSing overseas, documents needed are: Orders/with amendments if applicable, DA Form 31 (leave form), port call information, DA Form 4036-R (Medical and Dental Preparation for Overseas Movement Form), and completed DA Form 5434 (Sponsorship Program Counseling Program Counseling and Information Sheet).
• Soldiers on orders to Task Force Sinai are required to have an official US Passport with Egyptian visa. Clearance papers will not be issued until they have received their passport/visa.

Your S1 will email these documents to include a copy of DA Form 137-1 (Unit Clearance Papers) to the In/Out Processing Office.

For those Soldiers going to Task Force Sinai, provide proof of US Passport with Egyptian visa. Once the documents are received by the In/Out Processing Office; an Installation Clearing Schedule will be forwarded to the S1 via email with the appointment dates and times to begin your out processing.

For Soldiers assigned to Fort Benning installation clearing papers can be picked up from your unit S1; all others report to the out processing office located in building 35, room, 180, Ridgway Hall. The hours of operation are 8 a.m. to 4 p.m., Monday to Friday.

Your unit can grant you a minimum of three days up to 10 days prior to your leave date in order to clear.

The following Work Centers are required (they must be cleared to in process):

• Medical (MEDPROS, TRICARE, Dental)
• Housing (if applicable)
• Finance/Travel
• Financial Readiness (If Fort Benning is your first duty station)
• Newcomers Orientation
• Child and Youth Services (if applicable)
• Sponsorship
• Resiliency Training

On average, inprocessing can take anywhere from five to 10 days depending on your needs.

To request an out processing appointment contact your unit S1 or brigade S1; they will tell you what documents are needed to begin the process. Your S1 will forward your documents to the In/Out Processing Office. Once the documents are received by the In/out Processing Office; an Installation Clearing Schedule will be forwarded to the S1 via email with the appointment dates and times to begin your out processing.

After completing inprocessing to the installation, you will receive your orders.

Installation Replacement Operations is located in Ridgway Hall, building 35, (across from the Fort Benning Community Club). Hours of Operation are 5:50 a.m. to 5 p.m., Monday to Friday. (closed on weekends, training and federal holidays). Call, 706-545-4577 or 705-545-3608 for more information.

After hours, on weekends, and holidays report to McGinnis-Wickam Hall, building 4. There are strip maps in front of building 2607 for Soldiers to pick up. The telephone number For McGinnis-Wickam Hall Staff Duty is 706-545-2218

Depending on the starting point, there are several checkpoints to get onto post. To get on post, the installation is operating on a 100% ID check system when entering the gates. The following are various ways to enter post and directions to get to the Replacement Center from that access point:

Interstate 185 South- Access Point

Take I-185 South to the Fort Benning Main Gate. After clearing the access point, continue on that road for approximately 4.5 miles. At the second traffic light, turn right on to South Lumpkin Road. Travels abut 1 1/2 miles Turn left onto Morrison Avenue; Bldg 35 is the large pink colored building on your right. Parking is available on both sides of the building.

No. Upon arrival to the Replacement Center, it is not necessary to be in uniform to sign in, inprocessing will start the following morning unless it is a weekend or holiday.

If you need to extend your leave, contact the Army Travelers’ Assistance Center at (800) 582-5552.

A Soldier must ensure his/her Enlisted Records Brief (ERB) is updated prior to adding promotion points. A Soldier can either add promotion points through his/her AKO account or through his/her battalion S1. Any item not listed on the ERB must be forwarded to the Promotion Work Center to remain as a permanent part of the promotion packet. Updating the ERB doesn’t automatically update the promotion points in the system. A Soldier must do a reevaluation of his/her points to update the total promotion points that are reflected on the AAA C10 report.

• The gaining command must take prompt action to request missing documents from the Soldier’s former command.
• If the promotion packet cannot be obtained, but promotion board proceedings or the original initial DA Form 3355 signed by the promotion authority is available and the Soldier’s losing command can verify recommended list status, then the promotion work center may reconstruct the Soldier’s promotion packet and integrate the Soldier onto the list.
• Soldiers whose promotion packet was lost and cannot be reconstructed within 90 days of arrival in command must appear before a promotion board to gain valid recommended list status. The promotion work center will notify the promotion authority, in writing, of the suspense date after the Soldier’s arrival in the command.

The time requirement for board appearance is the first day of the board month for:

• Soldiers competing for promotion to SSG must have 70 Months TIS and 8 Months TIG (Primary Zone) and 46 Months TIS and 5 Month TIG with a waiver (Secondary Zone).
• Soldiers competing for promotion to SGT must have 34 Months TIS and 4 Months TIG (Primary Zone) and 16 Months TIS and 4 Month TIG with a waiver (Secondary Zone).

Also:

• The gaining command must take prompt action to request missing documents from the Soldier’s former command.
• If the promotion packet cannot be obtained, but promotion board proceedings or the original initial DA Form 3355 signed by the promotion authority is available and the Soldier’s losing command can verify recommended list status, then the promotion work center may reconstruct the Soldier’s promotion packet and integrate the Soldier onto the list.
• Soldiers whose promotion packet was lost and cannot be reconstructed within 90 days of arrival in command must appear before a promotion board to gain valid recommended list status. The promotion work center will notify the promotion authority, in writing, of the suspense date after the Soldier’s arrival in the command.

This action can’t be performed by the Promotion Work Center. A Soldier must provide the documentation proving he/she is a graduate of WLC/BNCOC (i.e. DA Form 1059 or a document from other branches of service indicating completions). The Promotion Work Center will forward to the request to HRC for updating/processing.

Any Soldier with an SQI of P, V, or S, will have the option (a radio button) to select the corresponding badge (Parachutist, Senior, or Master), but must be in a valid airborne slot on the Unit Manning Roster before he will be awarded the positional promotion points.

Yes, a WTU Soldier may appear before a promotion board. However, the Company Commander must write a memorandum indicating the soldier could not take an APFT due to no fault of his/her own and note the last recorded APFT score and date (if not already in eMILPO). The HR specialist will use the score of the last record APFT and the new date will be the date the commander signed the memorandum. This case also applies to pregnant soldiers.

A Soldier must submit a DA Form 4187 requesting the WLC/BNCOC equivalency to the Promotion Work Center. All supporting documentation (i.e. DA Form 1059 from other branches of service or Reserve Components) must be attached. The Promotion Work Center will verify documentation and forward to the NCOES Branch for approval/disapproval.

To correct your OMPF, you may access the HRC website at https://www.hrc.army.mil/site/EREC/correction_to_the_ompf.htm. Follow the instructions listed on that page, as appropriate.

To update an ERB or ORB, you will need: Copies of Award Certificates (DA Form 638 for downgraded awards only), Orders for badges, medals , Official College Transcripts, Certificate of Completion or DA Form 1059 for Schools, and NCOERs/OERSs for Assignment History update only.

Family Service Group Life insurance starts automatically when your spouse is entered in DEERS. If you are single with children, children are automatically covered if you have SGLV. To stop or reduce the amount of coverage for FSGLI, you must fill out SGLV 8286A and submit to the Personnel Services Branch (PSB). If previously declined FSGLI, you must fill out SGLV 8285A first and SGLV 8286A and then submit to PSB. You will receive your DD Form 214 after receiving the final clearance stamp from the Installation out-processing center in building 35.

The documents that are needed to get a statement of service are the following:

• Leave and Earnings Statement (LES)
• Copy of Pay History from Finance (if no LES is available)
• All DA Form 1059s
• DD Form 220-Active Duty Report
• DD Form 368- Request for Conditional Release from Reserve or Guard Components
• NGB 23-Army National Guard Retirement Points History Statement
• Orders (i.e. ADSW, ADT, AT, COTTAD, TTAD, COADOS, ADOS, Mobilization)
• Copy of Current ERB/ORB
• All DD Form 214-Certificate of Release of Discharge from Active Duty
• Enlistment Contracts (DD Form 4/1, 4/2 and 4/3
• NGB 22-Report of Separation and Record of Service
• DRAP from 249-Army Reserve Retirement Points History Statement
• DA Form 4187-Personnel Actions-for Identification of AWOL Time

You should update your DD93/SGLV every three years or when changes occur.

This is the date an individual was initially enlisted, inducted, or appointed in a regular or reserve component of a uniformed service as a commissioned officer, warrant officer, or enlisted member.

You can update your DIEMS through the HRC website at https://www.hrc.army.mil/site/Active/index2.asp. You must validate your date; if you receive an error message, please send email to the address provided on the site.