Casualty Assistance :: Fort Moore

Our Services

Welcome to the Casualty Assistance Center where our mission is to provide quality service to the families of fallen Soldiers and retirees. The Army's Casualty Operations programs include casualty reporting, notification to Next of Kin (NOK), funeral honors assistance for Soldiers, retirees and veterans, and casualty assistance.

Fort Moore AG operates a Casualty Area Command servicing 70 counties in Georgia and 11 counties in Alabama. Casualty Operations support is available seven days per week and 24 hours per day. Upon receipt of information about a death of an eligible Soldier, the Casualty Office will notify HRC via the casualty reporting system.

For Soldiers serving on active duty, Fort Moore Casualty will coordinate notification to Next of Kin located in our Casualty Area Command area. Upon completion of notification, a Casualty Assistance Officer will be appointed to assist the eligible NOK with funeral honors and benefits processing.

Families, funeral homes, or other agencies can report a death or request assistance by contacting the Fort Moore AG Casualty Office at 706-545-4116 or 706-545-4606 during duty hours, Monday – Friday, 8 a.m. to 4 p.m. During off-duty hours, weekends and holidays, contact the Fort Moore Staff Duty Officer at 706-545-2218 or 706-545-6814. The Army's Families First Casualty Call center can be reached at 1-866-272-5841.

One Force, One Fight!

Frequently Asked Questions

Will the Army assist in paying for funeral expenses for a retiree or veteran?

No, the Army will not assist with funeral or burial costs. The Army will only provide military honors during the funeral/burial. However, if your spouse did not retire but received an honorable discharge, he/she is entitled to be buried in a national cemetery. If your spouse retired after 20 years or more of service, he/she is entitled to be buried in a Government Cemetery or in a national cemetery.

I haven’t received my Survivor’s Benefits annuity payment; what must I do?

The Survivors Benefits annuity payment normally takes 30 to 60 days to process from the date the application is received by DFAS before the payment begins. If it has been more than 60 days, contact the Retirement and Annuity Pay at 1-800-321-1080 to check on the status of the application.

My spouse recently died. What military honors will he/she be entitled to?

If he/she was a veteran who was honorably discharged, he/she is entitled to a two (2) man Military Funeral Honors team. If he/she was a Medal of Honor recipient, retired, or on active duty, he/she is entitled to full military honors.

Who is authorized government paid travel to the funeral of an active Soldier?

The following personnel are authorized government paid travel to the burial of an active duty Soldier: Spouse, Mother, Father, Mother-in-law, Father-in-law, siblings (Adopted), children of the deceased.

My child is recently deceased; how do I file my claim to receive the insurance benefit from the Family SGLI?

Only eligible children who are covered by FSGLI are entitled to the benefit. You must bring a copy of the death certificate to the Casualty Assistance Center, building 35, room 129, Soldier Support Center for assistance in completing all required documentation.

Where is the Casualty Office located and what are your hours?

The Casualty Office is located in building 35, room 129, Soldier Support Center, 1st floor. Hours of operation are Monday-Friday from 0800-1600 hours.

My spouse recently died and I was told I would receive assistance from the Casualty Assistance Center. Is this true?

Yes, if your spouse was retired, the Casualty Assistance Center will mail you a Casualty Assistance Guide for Survivors. This guide will provide information to assist you in applying for all your benefits and entitlements (i.e. getting a new ID card, Veteran Affairs (VA) and Social Security). Most agencies require a death certificate once you receive the death certificate, you should contact the point of contact listed in your Casualty Assistance Guide for Survivors. If your spouse was a veteran or 100% disabled, the Casualty Assistance Center does not provide assistance. You should contact the local Veterans Affairs administration office.

How much money will my beneficiaries receive for Death Gratuity?

Death Gratuity is $100,000.00. This is paid to all beneficiaries listed on active duty Soldiers Record of Emergency Data (DD Form 93).