Building 35 a first stop for many
Building 35, located at Fort McCoy's Main Gate, is the first stop for many Fort McCoy visitors. It is home to Visitor Control Operations, the ID Card Section, and the Soldier For Life-Retirement Services Office.
Inside, customers also can find valuable information, including the installation guide and copies of the post newspaper, The Real McCoy. There also are restrooms available for visitor use.
To access building 35, off-post visitors will take State Highway 21 to the Main Gate entrance and should make a right turn into the parking lot located just before the gate checkpoints.
Visitor Control Center
The Visitor Control Center is a section of the Directorate of Emergency Services – Physical Security Division that issues visitor passes. Each adult occupant of a vehicle who does not have a valid military ID card or Common Access Card (CAC) must have a valid photo ID and will be cleared through National Crime Information Center Interstate Identification Index (NCIC-III).
Fort McCoy fully enforces the provisions of the Real ID Act of 2005. Under provisions of this act, driver's licenses and ID cards from certain states and territories are not valid for unescorted access to Fort McCoy. Check the Department of Homeland Security website to determine the status of each state and territory: www.dhs.gov/real-id. People requesting unescorted access to Fort McCoy and who present a standard license or ID from one of those states will be required to present additional documentation to verify their identity prior to being allowed access to Fort McCoy.
The Visitor Control Center also enrolls all CACs issued by the ID Card Section with the e-Gate protocol at the security guard window. Military personnel and civilians who have attended the DES Physical Security e-Gate class in building 1681 can have their CACs enrolled immediately at the Visitor Control Center.
The Visitor Control Center is open weekdays, excluding federal holidays. After regular operation hours, visitors can be issued a pass at the Main Gate or Gate 20. Personnel also can provide directions to on-post locations.
Vehicle drivers are reminded they must have a valid driver's license, vehicle registration, and proof of insurance in the vehicle, as is required by Wisconsin law. For more information, see the personnel at building 35 or call 608-388-2266.
ID Card Section
The Fort McCoy Personnel Services Branch can issue ID cards for members of all branches of service — active, reserve, guard, retirees and dependents — as well as Department of Defense civilian employees and contractors.
The section is open 8 a.m. to 3 p.m. Monday through Friday, excluding federal holidays. The office also may be closed at other times due to computer network issues or other work-related requirements.
Prior to any visit, customers should call 608-388-4563 to verify the ID Section is operational, as well as to verify which documents will be required to get an ID card or make any changes to DEERS.
Two valid forms of identification, one of which must contain a photo, are required for issuance of an ID card. Examples of valid identification are: a military/civilian/contractor/dependent ID card, a driver's license, a state-issued identification card, a Social Security card, a birth certificate, or a passport. A full list of acceptable forms of identification can be found online at https://www.cac.mil/Portals/53/List_of_Acceptable_Documents.pdf?ver=2019-08-20-130159-397 or through the Fort McCoy DEERS office.
All forms of identification used for the initial issuance of an ID card must be current (unexpired) to be considered valid. For renewal of ID cards for retirees, DOD civilians, and contractors, all forms of ID must be current (unexpired) to be considered valid. For renewal of ID cards for military members or dependents, an expired CAC or dependent card may be used as a secondary form of ID; all other ID must be current (unexpired).
Dependents obtaining ID cards must be accompanied by his/her sponsor, or a valid power-of-attorney document must be supplied. The sponsor also may sign a Department of Defense Form 1172-2 (Application for Identification Card/DEERS Enrollment) in advance, either in person at the office or online with a CAC at the RAPIDS Self Service website (https://www.dmdc.osd.mil/self_service). Military dependents who are age 18 or older need two unexpired forms of ID to receive a new ID card.
Active-duty service members and service members reaching retirement age also must have orders/contracts with them when obtaining ID cards.
Adding a spouse or child to DEERS requires presentation of original documents (marriage certificates, birth certificates, drivers’ licenses, and Social Security cards). If a sponsor previously was divorced, divorce papers (and a Department of Defense Form 214 if in retired status) are required.
For lost or stolen CACs, military personnel must provide a counseling statement or police report along with two valid IDs to receive a new CAC. Civilian/contract personnel who need to replace a lost or stolen CAC must provide a memorandum from their supervisor (available from the ID Card Section) or a police report and two valid IDs.
Soldier For Life-Retirement Services Office
The Soldier For Life-Retirement Services Office provides information on benefits and entitlements to active-duty service members and Families as well as retired service members and their Families. Walk-in visitors are welcome; however, appointments are encouraged.
The office is open from 7:30 a.m. to 3 p.m. Monday, Tuesday, Thursday, and Friday, excluding federal holidays. Call 608-388-3716 or 800-452-0923 for more information.