Phone Directory

NOTICE: Click on @ icon above to send an e-mail

NOTICE: Also referred to as DPFR McChord on JBLM

ABOUT: To provide Airmen and Family support and services, contributing to the mission readiness, resiliency and well-being of our community.

ABOUT: JBLM AFFAP is a program that gives everyone in the Military Community the opportunity to influence his/her own quality of life and standard of living.

ABOUT: Empowering through self-development and leadership skills, basic Military knowledge and specialized training, to maximize your personal and professional potential.

ABOUT: private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two

NOTICE: Please call for any questions on TSM.

ABOUT: Prepares Soldiers for civilian employment through first-class apprenticeships, on-the-job training, job shadowing, internships and employment skills training.

ABOUT: Provides assistance to next-of-kin of critically injured, ill or deceased Army Soldiers, retirees and veterans to include benefits counseling, military funeral honors and Casualty Assistance/Notification Officer training.

ABOUT: centralized point for information and referral to a comprehensive network of internal and external agencies, services and programs

NOTICE: Additional Office on JBLM McChord Field (100 COL Joe Jackson Blvd., Customer Service Mall) 253-982-9755. Hours: 7:30 a.m. - 3:30p.m. weekdays

ABOUT: Enrollment of all eligible Department of Defense beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS)

ABOUT: Fire and Emergency Services provides 24/7 emergency services and Fire Prevention Education.

NOTICE: Army Community Service (ACS), Airman & Family Readiness Center (A&FRC) and the Directorate of Human Resources (DHR)

ABOUT: The JBLM Directorate of Personnel & Family Readiness (DPFR), is a consolidation of Army Community Service (ACS), Airman & Family Readiness Center (A&FRC) and the Directorate of Human Resources (DHR).

ABOUT: DPTAMS provides operational support to all elements of JBLM in the following areas: regional, personnel and information security; installation emergency response planning and execution; mobilization, demobilization, deployment and redeployment; coordination and synchronization of training on the installation; individual schooling and training; aviation management and operations; (regional) TADSS support; live training management and safety oversight (virtual and constructive under SGO).

NOTICE: For work requests, please call 253-967-3131, and select option #2.

ABOUT: The Directorate of Public Works provides exceptional infrastructure, engineering resources, housing and facility management support and services incorporating sustainable development. DPW’s mission is to ensure the long-term viability of JBLM's ability to support the military commanders and joint base community, advancing environmental stewardship, community relations and quality of life.

ABOUT: 253-967-SAFE (7223)

ABOUT: To provide service member and family support and services, contributing to the mission readiness, resiliency and well-being of our community.

NOTICE: Email: usarmy.jblm.imcom-central.list.dpw-pretreatment@mail.mil

NOTICE: Directions: From I-5 (northbound or southbound), take exit 119 for Dupont-Steilacoom Road. Travel toward Steilacoom; proceed 2 miles. The entrance is located on the left between Wharf Road and Solo Point Road. Look for the “Earthworks Center for Environmental Training” sign. Questions? Email: USARMY.JBLM.ID-READINESS.LIST.DPW-EARTHWORKS1@mail.mil

NOTICE: The Technical Academic Resource Center (TARC) is open Monday - Friday, 11a.m. - 4 p.m.

ABOUT: Services offered at the Stone Education Center include advising, testing, language testing, GoArmyEd and college support, TA and VA benefits assistance and employment opportunities

ABOUT: Free, confidential, referral and counseling/consultation service that is available to DA Civilians, Family Members & Retirees.

ABOUT: Resources to help with your career plan and job search. Classes and one-on-one appointments available on a wide variety of topics.

NOTICE: Energy waste hotline: 253-219-2394 Please provide the following information: - Location - Time of day - Short description of the issue - Contact information, if desired

NOTICE: ----- Due to COVID, we are requiring all customers to wear a face covering. ------

ABOUT: The Enterprise Multimedia Center (EMC) at JBLM offers multimedia services such as : DA photos, Command photos, photos for packets (Recruiting, Warrant, etc). Sound and Presentation support for live events. Video recording support such as training videos or commander briefings. Large/Medium format printing of graphical training aids, operational trackers, etc. Log onto the Visual Information Ordering Site at ✪ vios-west.army.mil to place an order.

NOTICE: ----- Due to COVID, we are requiring all customers to wear a face covering. ------

ABOUT: The EMC Graphics Section provides large format printing and lamination, walk-in self help lamination service (up to 58" width), and a variety of graphic design support for your training and operational requirements. Contact the Graphics Team at 253-982-2271 or submit a VIOS work request to get your project started. NOTE: Standard digital file formats accepted are JPG, PNG, PDF, or any Microsoft Office files. Request graphics services by visiting: ✪ vios-west.army.mil

NOTICE: Environmental Hotline: 911 JBLM Environmental questions: usarmy.jblm.id-readiness.list.dpw-edpr1@mail.mil

NOTICE: Email: usarmy.jblm.id-readiness.list.dpw-ems1@mail.mil

NOTICE: For Environmental Operations Management training please call 253-967-4786.

ABOUT: Open Mon-Thurs, 7:00am- 4:00pm and Fridays 7:00am-3:30pm Please call for Household Hazardous Waste drop off hours. If you see a spill, please call 911 JBLM

ABOUT: The Escape Zone offers parents and their children ages 5 and younger a place to learn and play together

ABOUT: Specialized support to EFMP families on and off base with access to care, school support with special education and accommodations, federal and state benefits, inclusive and specialized recreation opportunities.

NOTICE: Room 331

ABOUT: FOCUS teaches practical skills to help families and couples feel prepared to meet the challenges of military life such as stress, injury and other transitions.

ABOUT: Helps Service Members and their Families recognize and prepare for the unique challenges of military lifestyles. Services include seminars, workshops, counseling, and intervention to help strengthen the relationships of Army Families.

ABOUT: DPFR Training Center and by-reservation venue for SFRGs, Unit Meetings, Military Retirements/Promotions, and more.

NOTICE: Additional Offices on McChord Field (100 COL Joe Jackson Blvd.) and at the Hawk Career Center on Lewis North (11577 41st Division Dr.)

ABOUT: Learn financial self-sufficiency through prevention education, one-on-one counseling sessions, and support services.

NOTICE: For questions and to volunteer with JBLM Fish & Wildlife: usarmy.jblm.id-readiness.list.dpw-fish-wildlife1@mail.mil

NOTICE: See Web Page for up to date notices

NOTICE: Location also offers Information & Referral, Financial Counseling, and a WA State WorkSource office.

ABOUT: Hawk Career Center is the DPFR hub for careers. The SFL-TAP and Employment Readiness Programs are based out of this location.

NOTICE: For questions about hazardous materials management email: usarmy.jblm.imcom.list.dpw-environmental-advisors1@mail.mil

NOTICE: If you see a spill, please call 911 JBLM.

ABOUT: Notice: Please call to register for the Environmental Operations Management course: 253-966-3170. Drop off of Household Hazardous Waste (HHW) & lightbulbs only available to JBLM residents: M-Th 1:00-4:00 Fri: 1:00-3:00 Please call if you have any questions.

ABOUT: The Housing Division provides accompanied and unaccompanied housing options for service members and their family stationed at JBLM.

NOTICE: Additional Office on McChord Field (100 COL Joe Jackson Blvd., Customer Service Mall) 253-982-2695. Hours: 7:30 a.m. - 3:30p.m. weekdays

ABOUT: Common Access Card and DOD ID Card issuance to service members, retirees and their family members, federal civilian employees and contract employees.

NOTICE: When reporting illegal dumping the following information would be helpful: Give the location of the dumping Type of trash and a brief description if possible You can remain anonymous or you can leave a name and phone number Together we can stop the littering and dumping and make Joint Base Lewis-McChord a better place to train, work and live.

ABOUT: Email: usarmy.jblm.id-readiness.list.dpw-trash-cop1@mail.mil

ABOUT: Provides resources, training to organizations and volunteers to assess, develop and strengthen their volunteer programs

ABOUT: Receive alerts about JBLM and Pierce County area emergencies and other critical community information by signing up to receive JBLM notifications on your work or personal communication devices about: severe weather, unexpected road closures, law enforcement incidents or other urgent concerns relevant to the community.

ABOUT: Joint Base Safety Office advises, audits and assists commanders and managers in executing their safety and occupational health program while safeguarding service members, their families, civilian employees and Army and Air Force property, to create the safest workplace and living environment possible The JBSO is also the POC for Motorcycle Training.

ABOUT: Air Force command-sponsored programs to help build strong Families and bridge the gap between Families and units.

ABOUT: Mob, Dep & SSO Specialists go “On the Road” 24/7 to units to assist in preparing Service Members and Families throughout the deployment cycle

ABOUT: Helps Soldiers and Family members who are expecting, or have a child or children up to 3 years of age, to build strong, healthy military families through a variety of supportive services (home visits, support groups and parenting classes)

ABOUT: The Records Management Branch provides oversight, training and guidance to the Joint Base Lewis-McChord Document Management Program in record-keeping, Army addresses, correspondence preparation, office symbols, official mail and distribution, forms and Freedom of Information Act/Privacy Act request

ABOUT: Offers briefings, classes and information on Directorate of Personnel & Family Readiness (DPFR)/Armed Forces Community Service (AFCS) programs.

NOTICE: Located on 1st Floor

ABOUT: The I Corps Public Affairs Office supports Joint Base Lewis-McChord and subordinate units and family members by communicating on behalf of the command and its leadership - providing clear, accurate, timely information to internal and external audiences. We employ a variety of communication strategies - including internal news and information products, media engagement and public outreach.

NOTICE: For urgent issues after duty hours, call the JBLM Watch Office at 253-967-0015, and ask for the Public Affairs Officer on call.

ABOUT: The Public Affairs Office supports Joint Base Lewis-McChord by communicating on behalf of the installation and its leadership - providing clear, accurate, timely information to internal and external audiences. We employ a variety of communication strategies - including internal news and information products, media engagement and public outreach.

NOTICE: Located in the basement

ABOUT: Command Information provides news and information to the JBLM community, via the JBLM website, JBLM News, and JBLM social media

NOTICE: Located in the basement

ABOUT: Community Relations supports the base's relationship between JBLM and citizens of neighboring civilian communities by managing community requests for guest speakers, marching units, color guard, military equipment display or military band,

NOTICE: Located in the basement

ABOUT: Report noise, smoke, low-flying aircraft, or other disturbance caused by military activity 

NOTICE: For urgent issues after duty hours, call the JBLM Watch Office at 253-967-0015 and ask for the Public Affairs Officer on call.

ABOUT: Media Relations assists the news media who are reporting on JBLM, ensuring the American public has access to the information they need understand the military's role in the community, in support of the nation and in the world.

NOTICE: Drug Testing Lab: 253-967-4351/1446

ABOUT: provides education & early intervention to help commanders and service members reduce lifestyle risk factors to increase healthy outcomes.

ABOUT: Handles Permanent Change of Station assignment processing for all Soldiers within the JBLM area of support

ABOUT: The Records Management Branch provides oversight, training and guidance to the Joint Base Lewis-McChord Document Management Program in record-keeping, Army addresses, correspondence preparation, office symbols, official mail and distribution, forms and Freedom of Information Act/Privacy Act request

NOTICE: Please call local county landfill and recycling locations to ensure you are eligible to dispose of your items. If you live in housing, contact Lincoln Military Housing for any other options. For JBLM housing residents, Household Hazardous Waste (HHW) drop off at Bldg 9679, please call 253-967-4786.

NOTICE: If you are in immediate need of support and are unable to reach your chaplain, or if there's an emergency after regular duty hours, call 253-967-0015.

ABOUT: The JBLM Relocation Readiness Program (RRP) is a comprehensive program designed to assist Service members and Families with transfers and relocations throughout the tour cycle.

NOTICE: Located in the Customer Service Mall. Office closes at 10:45 a.m. on the second Thursday of each month.

ABOUT: The mission of the Retiree Activities Office is to provide a current information to Air Force retirees who reside in our assigned area of responsibility.

ABOUT: provides quality service regarding benefits, entitlements, information and referral to retirees, their families as well as active-duty Soldiers and their families preparing for retirement.

ABOUT: Provides a warm, relaxed environment where ill, injured and wounded service members and their families can gather to foster physical, spiritual, and mental healing.

NOTICE: Additional Office on McChord Field (100 COL Joe Jackson Blvd., Ste 3005) 253-982-1157

ABOUT: The Service Member for Life- Transition Assistance Program helps service members and their spouses prepare for a smooth and successful transition from military service into civilian life.

ABOUT: Prevent and respond to sexual assault through a balance of focused education, compassionate advocacy and social justice in order to promote respect and dignity throughout Joint Base Lewis-McChord.

NOTICE: 24/7 SHARP Hotline: 253-389-8469

ABOUT: certified Sexual Assault Response Coordinators (SARCs) and Victim Advocates (VAs) available 24/7 to help with reporting, victim support, prevention, training, and awareness efforts.

ABOUT: Army Command-sponsored programs to help build strong Families and bridge the gap between families and units.

ABOUT: The Soldier Actions division assists Soldiers and their families with compassionate reassignments, out of the continental U.S. travel and other actions affecting their military career.

NOTICE: If you see a spill that will impact the environment, please call 911 JBLM!

NOTICE: The Stone Education Center hosts ACES and partner universities.

ABOUT: Services offered at the Stone Education Center include advising, testing, language testing, GoArmyEd and college support, TA and VA benefits assistance and employment opportunities

NOTICE: Email: usarmy.jblm.id-readiness.list.dpw-stormwater1@mail.mil

NOTICE: call toll-free (855)707-2769

ABOUT: SOS offers surviving families of fallen Soldiers access to support, information, and services, closest to where you live, when they need it and for as long as they need it.

NOTICE: Questions? usarmy.jblm.id-readiness.list.dpw-edpr1@mail.mil

NOTICE: Questions? usarmy.jblm.id-readiness.list.dpw-go-lewis-mcchord@mail.mil

NOTICE: Additional offices located at the Raptor Resilience Center (3204 2nd Div Drive Lewis Main), SFAC (9059 Gardner Loop, Lewis Main), and DPFR McChord (100 COL Joe Jackson Blvd., JBLM McChord Field)

ABOUT: Provides emergency and follow-up support services to adult victims of domestic abuse.

NOTICE: Primary DPFR Hub on Lewis Main

ABOUT: Programs at this location include: AER, Financial Readiness, Family Advocacy, Military Personnel Division, ID Cards / DEERS, Survivor Outreach Services, SHARP, and more

NOTICE: Meals are available to dine in at 50% service. Take out is still available, until further notice. Hours of operation are subject to change.

ABOUT: There are six Warrior Restaurants conveniently located throughout the installation. Visit the Warrior Restaurants page for a list of locations and hours of operation.

NOTICE: Questions regarding Oil Water Separators or best management practices should be directed to the DPW Water program: usarmy.jblm.id-readiness.list.dpw-stormwater1@mail.mil. Need a Wastewater Discharge Permit? Email: usarmy.jblm.id-readiness.list.dpw-pretreatment1@mail.mil

NOTICE: Closed daily from noon to 1 p.m. for lunch. Closed Thursdays except for personnel clearing the installation.

ABOUT: The mission of the Western Region Training Support Center is to provide customers with state-of-the art training aids, devices, simulations and simulators which will enhance unit training by adding realism and/or providing instruction that is not otherwise available.

NOTICE: Want to know when and where prescribed burns take place? Follow Sustainble JBLM on Facebook. To report ground level nuisance smoke, please call 253-912-2049. Nuisance smoke is defined by WAC 332-24-205(8) as "when emissions from any open fire causes physical discomfort or health problems to people residing in the vicinity of the burning or physical damage to property."

ABOUT: A one-stop-shop for DoD Civilian training and professional development needs.