COMING ON BASE? COVER YOUR FACE!
The Secretary of Defense guidance is very clear: "all individuals on military installations and all individuals performing official duties on behalf of the Department from any location other than the individual’s home, including outdoor shared spaces, to wear masks in accordance with the most current Centers for Disease Control and Prevention (CDC) guidelines." Those coming to Fort Lee for an authorized purpose must bring an appropriate face cover (see CDC tutorials for face covers).
INFORMATION FOR VISITORS
Open the "Gate and Installation Access" tab below for important details about entering Fort Lee, including who is authorized to do so at this time. Information regarding graduation ceremonies also is available below. Visitation with service members in any initial military training course by family members and friends continues to be restricted due to COVID-19. Contact your service member for more information. The phone numbers for AIT companies can be accessed here: AIT Unit Phone Numbers.
COVID-19 VACCINE INFORMATION
Visit this Kenner Army Health Clinic page for the latest on COVID-19 vaccine administration on Fort Lee.
Closures, Postponements and Program Changes
Fort Lee has enacted appropriate protection measures to keep service members, families, civilian employees and others safe during the COVID-19 pandemic. Following are important service and program notices as of Feb. 25, 2021:
Army Community Service
During heightened Health Protection Conditions, walk-in service is only available at the ACS Family Resource Center Annex entrance (side of building closest to C Avenue). If other assistance is needed at a secured door, call 804-734-6382 or 734-6388 for ACS personnel to respond and provide the appropriate support.
Newcomers Orientation sessions have resumed. The community information program for service members, DOD Civilians and military spouses is conducted in the Soldier Support Center auditorium. For more information, call 804-454-5719.
Child and Youth Services
Civilian Personnel Advisory Center
Closed to walk-in traffic until further notice. CPAC will continue to provide services electronically and by telephone at 804-765-4580.
The first hour of each shopping day is restricted to those at higher risk for complications from COVID-19. Included in that group are individuals, age 65 and older; those with lung disease, asthma or a serious heart condition; pregnant women; those receiving cancer treatment; and others.
Conducting 100% ID card checks at entrance. Customers must wear protective face masks (required in situations where social distancing cannot be assured). Volunteers are making face masks for distribution to customers who show up without them.
No reusable bags may be used at this time. Suspending early bird shopping, sidewalk sales and promotional gatherings. Purchase limits enforced for high-demand items. Social distancing required for customers waiting in checkout lines. Sneeze shields have been installed at cashier-operated checkout lines.
AT HIGH RISK FOR COVID-19?
Use the Commissary's Click-to-Go program to order online from the Fort Lee store and pick your groceries up curbside. Information at https://commissaries.com/shopping/click-2-go
Commissary Information (Includes a detailed listing of products with ration/purchase limits)
Bull Dental Clinic open Monday-Friday, 7:30 a.m. - 4:30 p.m. (closed 11:30 a.m. - 12:30 p.m. for lunch). Staff member at front desk performing administrative duties such as in-processing and scheduling appointments. The clinic is open for walk in sick call and annual dental exams for permanent party.
Mosier Dental Clinic open Tuesday, Thursday and Friday, 7:30 a.m. - 4:30 p.m., for scheduled IET Class 4 exams.
All medical clinics at Fort Lee have established a single point of entrance where beneficiaries will be screened for COVID-19 symptoms. For clarification on provided services or emergency assistance, call 804-931-7837 or 804-931-7936.
Department of Motor Vehicles – Fort Lee Branch Office
By-appointment only services available to those who live and work at Fort Lee. Members of the general public who would be considered "visitors" to post are asked to make appointments at off-post DMV branches as needed. Driver and vehicle credentials expiring during this period have been extended. Visit www.dmv.virginia.gov for online services.
Equal Employment Opportunity Office
Fort Lee EEO will provide assistance via telephone, e-mail or post mail only until further notice. Hours of operation are 8 a.m. - 4:30 p.m., Monday, Tuesday, Wednesday and Friday.
E-mail EEO for assistance or call:
- Complaints Manager: 804-734-6666
- Disability Program Manager: 804-734-6668 / 586-6700
- EEO Director: 804-734-6835 / 892-2990
Exchange / AAFES
For the latest on the status of Fort Lee Exchange services and hours of operation, click here.
Restaurant-area seating with appropriate spacing to maintain social distancing is now available. Customers are required to wear face masks while shopping and waiting in line.
Barber shops and salon are open, but services are by appointment only.
- PXtra Barber: 9 a.m. - 5 p.m. daily (closes 4 p.m. Sundays); 804-861-6060
- Main Store Barber: 10 a.m. - 5 p.m. daily (closes 4 p.m. Sundays); 804-861-5881
- Main Store Salon: 804-835-9127
- Ordnance Campus Barber: 10 a.m. - 5 p.m. daily; 804-861-1866
Curbside pickup service now available. Place order online; select "store delivery"; pull into designated parking spaces in front of store, call number on sign; sales associate will bring order to vehicle.
Family Housing / Hunt Military Communities
Routine maintenance work orders from family housing residents are now being accepted; emergency and urgent work orders will still receive an immediate response.
For emergency and emergency work orders, call:
- Monroe Manor/Washington Grove - 732-7460
- Adams Chase/Madison Park - 732-7480
- Harrison Villa/Jefferson Terrace - 722-4327
- Jackson Circle - 733-7884
All playgrounds and splash parks are closed until further notice. Watch for updates at https://www.facebook.com/fortleefamilyhousing/
Special activities and events are cancelled. For questions, call (804) 733-1558 or send an email to firstname.lastname@example.org.
For in- and out-processing appointments, call (804) 765-1597 or 765-3862
Furnishing Management, appointment only, call (804) 765-1963
Unaccompanied Personnel Housing/Army Barracks Management Program Support, appointment only, call (804) 734-4940, 308-6087 or 765-1597
Family, Morale, Welfare and Recreation
For full details on the status of Family, Morale, Welfare and Recreation services, facilities and programs, visit the FMWR website.
Gate and Installation Access
Fort Lee enacted a "no-touch" policy for scanning IDs at all gates to reduce individual contact.
To see the latest schedule of when the gates are open, click the following link: Operational hours at gates.
As a result of elevated protection, the following is now in effect:
- As of June 1, in-lane vetting of first-time visitors is no longer authorized. They must report to the Visitor Control Center for a background check. The VCC is open Monday-Friday, 8 a.m. - 4 p.m.
- Access limited to residents and those considered essential to the installation and its mission.
- Beneficiaries with commissary and health care privileges will be allowed on post, as will mission-essential transportation and mission-essential/critical contractors.
- Food, medical and postal delivery still permitted, but those individuals must leave the installation immediately after their business is completed.
- Commercial passenger vehicles (i.e. taxis and ride-sharing services, such as Uber and Lyft) are strictly prohibited entry to the post unless:
- dropping off passengers currently authorized entry (reporting service members, essential personnel, residents, etc.).
- picking up passengers in family housing areas who directly arranged the service.
- delivering food to family housing areas (via services such as Uber Eats, Grub Hub, DoorDash, etc.).
Per the Senior Commander, guest attendance at AIT and other graduation ceremonies is cancelled until further notice. Training units capable of providing live-video streaming of ceremonies will do so the maximum extent possible. Families and friends of trainees should contact their service member for information on this or visit www.facebook.com/USACASCOM to obtain a list of social media sites providing these services.
ID Cards / DHR (Soldier Support Center)
Services at the ID Card office are now offered via appointment only.
Customers with appointments at the Military Personnel Division (Reassignments, Transition Center, Retirement Services, and Personnel Services Branch), Finance Office or Transportation Office have priority. Walk-in customers in these areas will receive service as time permits.
Official passport appointments available Monday - Thursday. For scheduling, e-mail email@example.com or firstname.lastname@example.org.
The Soldier-for-Life Transition Assistance Program is accessible for appointments by e-mailing email@example.com or calling (757) 550-1766.
The Education Center, Records Management, Workforce Development, Retention and Publications offices are closed.
Until further notice, all personnel, customers and visitors to Fort Lee's Soldier Support Center (Bldg. 3400) are required to wear a face mask prior to entering the facility. Anyone not in compliance with this requirement will be denied entry.
Inspector General's Office
Kenner Army Health Clinic
Call KAHC's COVID-19 Hotline at 804-931-7886 or 1-866-533-5242, option 4, for questions or concerns related to COVID-19 and screening. After hours, call the Nurse Advice Line at 1-800-874-2273.
Visit the Kenner Army Health Clinic website for details on services and hours of operation.
Legal Assistance Office
For in-person or telephonic legal assistance from the Client Services section, including for powers of attorney and notary services, make an appointment by calling 804-255-9379 between 8 a.m. - noon or 804-621-2027 from 1-4:30 p.m.
For Trial Defense Services, remote scheduling will be available Monday - Thursday, 9 a.m. - noon and 1-4 p.m., and Friday 9 a.m. - noon. Call 760-486-2725.
Police / Provost Marshal Office
- Call 9-1-1 for all emergencies. For non-emergency calls, personnel should call 804-734-7400.
- When and where possible, officers may conduct follow-ups for non-emergency reports by telephone. When responding in person, officers may ask the caller to step outside to talk and may be using/wearing additional protective equipment, such as gloves.
- The PMO Police Records office hours have been adjusted to Tuesdays, 8:30 a.m. - 3:30 p.m.
- Military Police Investigators will conduct fingerprinting for employment on Thursdays at Bldg. 9302 by appointment only. Call 804-734-6292 to schedule an appointment.
Parents of students can visit the appropriate school district websites below for the most up-to-date information:
- Prince George County Public Schools
- Chesterfield County Public Schools
- City of Colonial Heights Public Schools
- City of Hopewell Public Schools
- Dinwiddie County Public Schools
- City of Richmond Public Schools
Contact Fort Lee’s School Support Liaison for additional assistance.
The Hazardous Waste facility and corresponding services are closed Fridays and available by appointment only Monday-Thursday. Call 804-734-3811 to schedule Hazardous Waste pickup or drop-off on post. More information here.
Religious Support Office
Brigade and battalion chaplains are continuing to provide religious training events for AIT students and faculty only. Regular chapel services for the rest of the community have resumed but are limited to 50-percent capacity. All congregants will wear face masks and sit 6-feet apart unless they're from the same household.
Dinner and Discipleship, PMOC, PWOC and CWOC are suspended until further notice. The Family Life Center will continue to provide counseling by appointment only (call 804-734-0968). RSO will continue to live-stream or post pre-recorded messages and sermons on Facebook.
The latest updates are available at www.facebook.com/FortLeeReligiousActivities.
Army Traffic Safety Training Program (ATSTP) motorcycle classes are being conducted with a participation limit of 12 students. Social distancing and face coverings are required. More information here.
Fingerprinting services in support of security clearances are available Monday and Wednesday by appointment only until further notice. To schedule an appointment, call 804-734-1569 / 6066.
Now open Wednesday and Friday, 9:30 a.m. - 2 p.m., and Thursday, 4-7 p.m. Face masks are required for everyone who enters the building. For the latest updates, click here or call 804-765-3312.
U.S. Army Quartermaster Museum
Closed to the public until further notice.
U.S. Army Women's Museum
Closed to the public until further notice.
Virginia Department of Veterans Services
The Virginia Department of Veterans Service office, located in the Soldier Support Center, is open for in-person operations from 8 a.m. - 4:30 p.m. weekdays for virtual and in-person consultations and services, by appointment only due to current COVID-19 guidelines. Appointment requests can be made by calling (804) 734-7750 or online at www.dvs.virginia.gov.
Frequently Asked Questions
Am I allowed to visit a service member training at Fort Lee?
To protect the health and readiness of our force, visitation with service members attending Initial Military Training (IMT) at Fort Lee is currently not permitted. IMT includes Basic Officer Leaders Courses, Warrant Officer Basic Courses, and Advanced Individual Training Soldiers, or the equivalent of IMT for our sister services. Military Occupational Specialty-Transition (MOS-T) Soldiers are considered IMT Soldiers for the purposes of this order. Questions regarding applicability of this policy to a specific service member should be addressed to their chain of command.
What are the travel policy restrictions for Army personnel?
See the latest information on this topic in the May 29 "Army Stand-to" publication.
Effective March 13, Headquarters, Department of the Army made the decision to stop all travel of Soldiers, family and employees unless critical to the Army’s top-line missions. This guidance includes:
- Soldiers who are on permanent change of station (PCS) orders, to and from.
- Soldiers conducting professional military education (PME)
- Foreign Military Student training and travel restrictions.
- Soldiers,Depart of the Army Civilians (DACs), and their dependents who have signed out of installation and departed the losing duty station will continue CONUS PCS movement. All others will hold in place until further notice. Personnel who have not left the local area will sign back in with their losing units.
DoD also restricted official domestic travel starting March 16 for its service members, civilians and family members in order to limit the spread of COVID-19. Note the following:
- The domestic travel restriction does not affect those who must travel for medical treatment.
- Those who have already begun their official travel may continue to their final destination. Individuals whose TDY ends during the period of restricted movement may return home.
- Soldiers,Department of the Army Civilian personnel (DACs), and their dependents who have signed out of installation and departed the losing duty station will continue CONUS PCS movement. All others will hold in place until further notice.Personnel who have not left the local area will sign back in with their losing units.
- The first GO/SES in the chain of command or supervision may approve emergency eave, return of soldiers and DACS from temporary duty and return of soldiers from leave to their home station. Local leaves and passes for soldiers remain at the appropriate command level for approval.
- Authority to approve or disapprove DAC leave remains with their supervisors. The stop order and travel approval requirements do not apply to DAC leave or personal travel by DACS. Supervisors are reminded they may deny requests for leave due to mission-related requirements. Under no circumstances may supervisors dictate the location or distance for DAC leave. Supervisors are reminded to document the reasons for denial of any leave. Departments and agencies are encouraged to approve leave and maximize telework flexibility to safeguard the health and safety of the workforce.
- With respect to families, DA civilian personnel and their families, any restriction of movement is limited only to government-funded travel.
Do the travel restrictions apply to AIT Soldiers?
Soldiers who complete Basic Combat Training (BCT) and are ready to move to Advanced Individual Training (AIT) will be transported to Fort Lee via disinfected transportation. If they are split option Soldiers, they will return to their home states via commercial transportation. All Soldiers will be educated on the procedures necessary to mitigate the exposure to COVID-19 while traveling. (Split option is typically when 17-year-olds join the Army and attend BCT the summer after their junior year. They return home to complete high school and then proceed to AIT after graduation.)
All Soldiers arriving to AIT will be physically screened upon arrival. All Soldiers, cadre, Drill Sergeants, and support staff will be screened on a daily basis.
Soldiers who have graduated from AIT or OSUT with OCONUS orders to their first unit of assignment will hold until the Stop Move order is lifted. Active Duty Soldiers will proceed to a CONUS duty assignment following graduation from AIT (an exception from the 60-day stop movement order). All Soldiers will be educated on the procedures necessary to mitigate the exposure to COVID-19 while traveling as well as awaiting movement to station.
In an effort to protect, detect and treat, a screening process of all new recruits began March 2 at the Army’s basic training centers. This screening assesses trainees’ potential exposure to infected persons and international travel they may have taken, and includes a medical screening for COVID-19-like symptoms.
Why isn't the Army stopping ALL training at Fort Lee?
We must maintain our readiness. That being said, we are balancing training operations with our actions to protect the health of our force, mitigating the risk of COVID-19 while ensuring our troops are trained for the fight. We are confident we can do both.
What sort of training activities are being limited?
In an effort to observe social distancing (limiting close/physical contact with others to help mitigate the spread of illness), the Department of the Army has made the decision to cease certain military training.
This guidance includes:
- Combative training that requires hands-on/physical contact between student Soldiers and instructors
- Mass physical training activities (i.e. company or battalion runs)
- Army training events and competitions that would bring large crowds or groups of people to a single area - senior mission commander approval is required if it is deemed essential for these activities to be conducted.
- Reserve Officers’ Training Corps graduation and commissioning ceremonies, in coordination with the university and college
- Expect changes to Cadet Summer Training to be announced
How many have tested positive for COVID-19 at Fort Lee?
Only the Department of Defense or service branches will release numbers of confirmed COVID-19 cases. Numbers of people in isolation, quarantine or possibly infected will not be released.
What should I do if important documents like my license or ID are about to expire?
Uniformed services identification cards that expired on or after Jan. 1, 2020 are authorized for continued benefit use through Sept. 30, 2020 if the cardholder's affiliation hasn't changed. This applies to beneficiaries like dependents and retirees.
CACs and ID cards are not being reissued for administrative reasons like promotion or name changes.
The minimum age for ID cards has increased to 14.
The Department of Motor Vehicles has extended renewals of driver's licenses, vehicle registrations and more. Only documents expiring between March 15 and May 15 are covered by the extension, and it is from the original date of expiration, not the day of reading this notice.
The federal REAL ID requirement for domestic air travel has been postponed until Oct. 1, 2021.
What is 2019 Novel Coronavirus (COVID-19) and what are the symptoms?
COVID-19, is a respiratory virus first identified in Wuhan, Hubei Province, China, in 2019. It was declared a pandemic on March 11, 2020. Reported symptoms include mild-to-severe respiratory illness with fever, cough and shortness of breath. In a high number of cases, the infected individual loses his or her sense of taste and smell. The virus attacks the lungs in humans. (Note: a pandemic is an outbreak that's spread out over several countries, an epidemic effects a limited geographical area.
What should I do if I think I have COVID-19?
First, assess symptoms and remember that a respiratory illness doesn't automatically mean you've contracted COVID-19. Virus symptoms include fever, cough and/or difficulty breathing. If these occur, STAY HOME and immediately call your health care provider for further instructions. As part of the screening, you will be asked questions about your travel history and recent contacts with others. Military personnel and families at Fort Lee may contact the Kenner Army Health Clinic COVID-19 Hotline at 1-866-533-5242, option 4, or the TRICARE MHS Nurse Advice Line: 1-800-874-2273, option 1. Per KAHC, please contact one of these numbers prior to visiting the clinic.
What happens if I test positive for COVID-19?
According to the CDC, those who are ill with COVID-19 but not sick enough to be hospitalized should follow CDC guidance on how to reduce the risk of spreading their illness to others through isolation (avoidance of ALL human contact)
People who are mildly ill with COVID-19 are able to self-isolate at home. This means separating oneself from ALL individuals in the dwelling. If this is not possible, Fort Lee has set aside barracks space for this purpose. Civilian employees and service members must ensure they keep their supervisors/chain of command informed and receive guidance/assistance from them.
Others who are more seriously ill may require hospitalization. Severe illness may develop into pneumonia and can be fatal. "Recovery" from COVID-19 is typically verified by two lab tests with negative results conducted 24 hours apart.
How does the virus spread?
Person-to-person transmission is believed to occur mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza viruses and other respiratory pathogens spread.
There is evidence that suggests a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes. This is another reason why face coverings are proving effective, serving as a hinderance to instinctive face touching.
The COVID-19 virus is not stable in the environment, limiting the ability to survive and spread on surfaces. Therefore, precaution should be taken with frequently touched objects like shopping carts, fixtures in public restrooms, door handles in public buildings, etc. Frequent cleaning of these areas will lower the risk, but the best safeguard is handwashing with soap and water or hand sanitizer with at least 60 percent alcohol after touching high-contact surfaces.
What is isolation and what does it mean if you are placed in isolation?
Isolation is when an individual, or group of individuals are separated from healthy individuals to prevent the spread of a communicable disease. Individuals are selected for separation if they are infected or reasonably believed to be infected by COVID-19.
What is quarantine and what does it mean to be placed in quarantine?
Quarantine is when individuals or groups of individuals have been exposed to COVID-19 but are not yet ill. Quarantine involves separation from those who are healthy to prevent the spread of the virus.
Is a person released from isolation/quarantine a risk to others?
No. They do not pose a risk to others. The medical provider releases someone only after he/she meets the criteria of being free from fever and all other symptoms and they must have negative results from two consecutive lab tests conducted at least 24 hours apart.
How can Soldiers, family members and DA Civilians protect themselves?
All personnel should adhere to CDC guidelines on the preventing the spread of respiratory viruses like the flu and COVID-19. Prevention guidelines include:
- Avoid close contact with people who are sick and stay at home if you are ill. Coordinate with your commander/supervisor for sick leave.
- Avoid touching your eyes, nose and mouth.
- Cover your cough or sneeze and throw tissue in trash when done.
- Wash your hands often with soap and water for at least 20 seconds each time, especially after going to the bathroom, before and after eating, and after blowing your nose, coughing or sneezing.
- Clean and disinfect frequently touched items or surfaces using household spray or wipes.
- Following CDC guidance, community leaders are requiring individuals to wear cloth face coverings in public settings where social distancing measures cannot be maintained. Military personnel, DOD Civilians, contractors, retirees, family members and all other visitors to Fort Lee are required to follow guidelines on the use of face coverings per General Order 1. Instructions for creating homemade face masks and caring for them with regular cleaning is included in the links on this COVID-19 portal.
Does COVID-19 present any specific risk to pregnant women or the unborn child?
New studies have revealed that pregnant women might be at an increased risk for severe illness from COVID-19. Additionally, there may be a higher risk of adverse pregnancy outcomes such as preterm birth. Individual health care providers are the best resource for health monitoring and ensuring complications with a pregnancy have not developed. Pregnant women should take precautions such as wearing face coverings when out in public and frequent handwashing.
Should I be concerned about pets or other animals?
Although the virus is believed to have emerged from an animal source, the greater threat is from person-to-person transmission. There is currently no evidence that pets can acquire or spread COVID-19. Until more is known in this area, however, additional precautions could be implemented such as limiting contact with pets if you have tested positive, just like you would with other people. If you are the only caretaker of the pet and become ill, wash hands before and after touching a pet.
What is the best way to clean areas to prevent COVID-19?
Clean all “high-touch” surfaces, such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, etc. Use a household cleaning spray or wipe, according to the label instructions. Wash laundry thoroughly, to include jackets and coats. An important safety precaution is to avoid combining cleaning chemicals such as bleach and ammonia or rubbing alcohol as they can create toxic fumes that are potentially deadly. There is much more information on the CDC website.
Who can I contact for mental and emotional support?
Free resources available for mental and emotional support include, but are not limited to, the following:
On-Call Duty Chaplain - 804-586-0924
National Suicide Prevention Lifeline - 1-800-273-8255
Suicide Prevention Lifeline Website
Center for Mind-Body Medicine
Substance Abuse - CDC