COVID-19

Novel Coronavirus Facts:

The 2019 novel coronavirus, or 2019-nCoV, is a new respiratory virus first identified in Wuhan, Hubei Province, China. The novel coronavirus is a new virus and part of a large group of viruses that infect people and while normally causing a mild respiratory disease - such as the common cold - it can potentially be deadly. Signs and symptoms of this coronavirus illness include fever, cold spells, cough, difficulty breathing, chills and muscle pains. Be advised that this is cold and flu season, and the coronavirus shares similar symptoms to both these illnesses.

  • Person-to-person spreads mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread.
  • Symptoms may appear 2-14 days after exposure
  • No vaccine or treatment but current mortality rate is low
  • Recovery for average healthy adult is 7-14 days

 

Preventive Measure Tips/Guidelines:

There are simple everyday preventative actions to help prevent the spread of respiratory viruses:

• Avoid seasonal influenza by getting your annual influenza shot from your healthcare provider.

• Avoid close contact with people who are sick.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Stay home while you are sick.

• Wash your hands often with soap and water for at least 20 seconds OR use alcohol-based hand sanitizer.

Notable Updates

July 28 - 2020 Return to School: A Choice for Parents--EXTENDED DEADLINE   https://youtu.be/EhmIlW0ANBw

DoDEA will provide a full-time virtual learning option for students and families with health vulnerabilities related to COVID-19 or who are concerned about returning to a brick and mortar school setting.

The deadline to complete a request form for enrollment in the virtual school has been extended from July 28th to July 30 (6 p.m. EDT) to allow parents additional time to make an informed decision about choosing a virtual option.

Details about how the virtual school will operate and the kind of support that parents will have to offer in order to ensure a child's success can be found at: https://www.dodea.edu/returntoschool.cfm

This change does not affect the sign up deadline of July 28th for teachers interested in teaching in the Virtual School.

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July 17 - Beginning Monday, July 20, Department of the Army civilian employees with a valid Common Access Card are eligible to utilize Natcher Physical Fitness Center. Civilian employees 65 years or older, or who have a preexisting health condition that puts them at a greater risk for COVID-19 are prohibited from utilizing Natcher Physical Fitness Center.  For more information, please visit knox.armymwr.com. In the event the fitness center should reach max capacity, per APHN, Soldiers will receive first priority.

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June 30 - The Secretary of Defense signed a memorandum on leave travel for DoD Service Members. Questions and concerns should be addressed by Soldier's chain of command.

To read the full memo, click HERE.
 
References listed in Memo:

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June 4 - Additional Fort Knox service-oriented operations slated to expand/reopen June 8

*Bowling at Houston Bowling Center will resume, with 33% of bowling lanes open.

*Natcher, Otto and Smith physical fitness centers remain open only to active duty, Reserve and National Guard service members; however, access to Gammon Physical Fitness Center will expand to dependents of service members.  All PFCs are limited to 33% capacity at this time, and service members will maintain priority access at Gammon.

*RV and tent site rentals through Camp Carlson will resume.

NOTE: Social distancing instructions still apply, and face coverings must be worn inside the aforementioned facilities.

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June 1 - Main Exchange Food Court dine-in now open at limited capacity

Effective today, dine-in at the Main Exchange Food Court is open but limited to 33% capacity.  Takeout for all of its eateries remains available.

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May 29 - Two on-post eateries and the Fort Knox Tax Center to open at limited capacity beginning June 1

The Strike Zone in Houston Bowling Center and the Fiddlers' Green in the Saber & Quill will reopen beginning June 1.  Each will have dine-in and takeout options, but capacities will be limited to 33% at this time. As an additional safety precaution, self-serve fountain drink machines and buffets will be unavailable until further notice.

The Fort Knox Tax Center is reopening  June 1.  Tax center staff are first working with those who had previously scheduled appointments canceled; however, other eligible patrons wishing to use this service may call 502-624-0044 beginning June 8 Monday-Friday to make arrangements for tax preparation.  NOTE: To adhere to social distancing guidelines and ensure people's safety, patrons may notice a change in tax preparation services.  Staff will work with each client individually to best serve each customer.

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May 27 - The Secretary of Defense signed a memo to transition to a conditions-based phased approach to personnel movement and travel restrictions.

On May 26 the secretary signed a memo to transition to a conditions-based phased approach to personnel movement and travel restrictions. While the COVID-19 pandemic still presents risk to DOD Service members, their families, and our civilian workforce, improving conditions warrant a transition in our approach to domestic and overseas personnel travel to a conditions-based, phased approach to personnel movement and travel. All DOD service members, and DOD civilian personnel and dependents of DOD service members and of DOD civilian personnel whose travel is government-funded, will stop movement, both internationally and domestically, while this memorandum is in effect, unless the conditions listed in the memo are met. Conditions to resume unrestricted travel rests on two overarching factors: 1) state and/or regional criteria based on the administration’s Opening Up America Again guidelines and 2) installation-level factors based on conditions on and surrounding DOD installations, facilities, and locations.

HR - Work/Leave Flexibilities

Situations are handled on a case-by-case basis. Please get with your supervisor or commander for guidance.

 

Please click the following links for leave and telework information:

 

Military

Left to individual commands.

DoDEA

July 28 - 2020 Return to School: A Choice for Parents--EXTENDED DEADLINE   https://youtu.be/EhmIlW0ANBw

DoDEA will provide a full-time virtual learning option for students and families with health vulnerabilities related to COVID-19 or who are concerned about returning to a brick and mortar school setting.

The deadline to complete a request form for enrollment in the virtual school has been extended from July 28th to July 30 (6 p.m. EDT) to allow parents additional time to make an informed decision about choosing a virtual option.

Details about how the virtual school will operate and the kind of support that parents will have to offer in order to ensure a child's success can be found at: https://www.dodea.edu/returntoschool.cfm

This change does not affect the sign up deadline of July 28th for teachers interested in teaching in the Virtual School.

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May 15 - A message from Greg Bull, DoDEA Americas Southeast District Chief of Staff:

In direct and close coordination with senior military partners, DoDEA has decided to continue digital teaching and learning while keeping school buildings closed to students for the remainder of the 2019/2020 school year.

Schools are sharing end-of-year guidance to use as the school year winds down. More information will be provided from your school principal.

DoDEA will be offering a summer educational enhancement program. More information is forthcoming.

Students enrolled in a DoDEA school retain their Google account throughout enrollment, including during the summer. Account Removal and Summer Moratorium.
                 a. Current students and students withdrawing from DoDEA schools after April 15 can retain their Google account throughout the summer. Otherwise, when a student withdraws after August 31, the Google account is removed shortly thereafter.
                b. Google Takeout can be used to save and transfer DoDEA Google account data such as emails, Photos, Google Docs, and Contacts. Students can start the process by going to https://takeout.google.com.
                c. K-12 students will receive notification regarding account access and the recommended backup option by May 18, 2020.
 

DoDEA is working on plans for the upcoming school year 2020-2021. Any decisions about the upcoming school year will be coordinated with your local installation and shared. You are encouraged to continue to follow guidelines of the Center of Disease Control (CDC), your military installation, and local health officials.

Please feel free to communicate all needs and concerns related to these programs to your teachers and principals.

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May 14 - June 24 the Last Day of Free Breakfast and Lunch Meals at Fort Knox Schools

Extended free meal services through Wednesday, June 24, when 5 days of breakfasts and lunches will be distributed on the last day of service.  These meals are intended to provide food through Tuesday, June 30.

Due to the Memorial Day holiday, 5 breakfasts and lunches will also be offered on Wednesday, May 20th.  Beginning May 27, we will resume our Monday and Wednesday service through June 24. 

For meal assistance after June 30, the USDA has provided the following website to locate free summer meals locally.  Please go to www.summerfoodrocks.org to find a site near you!

Meals Distribution Schedule:
Mondays:  2 lunches for Monday/Tuesday; 2 breakfasts for Tuesday/Wednesday
Wednesdays:  3 lunches for Wednesday/Thursday/Friday; 3 breakfasts for
                        Thursday/Friday/Monday
Pick up locations are listed below:
   Van Voorhis Elementary- Side of Cafeteria
   Fort Knox Middle / High School – At Front of the school near Cafeteria Delivery Ramp
 

All meals meet USDA nutritional requirements.  Menus can be found in the Food Services page of your school’s website at https://www.dodea.edu/VanVoorhisES/meals.cfm .

For coordination of the implementation of meal accommodations call 502-624-7912.

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May 8 - A message from Dr. Christy Huddleston, DoDEA Americas Southeast District Superintendent:

In direct and close coordination with senior military partners, DoDEA has decided to continue digital teaching and learning while keeping school buildings closed to students for the remainder of the 2019/2020 school year.

Updated DoDEA grading guidance for Quarter 4 can be found on each school's web site or visit DoDEA Grading Info 2019-2020 at https://www.dodea.edu/Americas/grading-info-2019-2020.cfm. If you have questions, please contact your school principal.

Calendars for the upcoming school year 2020-2021 are available. Visit DoDEA Americas : School Year 2020 - 2021 Calendar for more information, https://www.dodea.edu/schoolCalendarsDetail.cfm?customel_datapageid_172689=926696

Schools are sharing end-of-year guidance to use as the school year winds down. More information will be provided from your school principal.

DoDEA is celebrating Public Service Recognition Week May 3-8. During Public Service Recognition Week, pay tribute to Federal, State, and local government employees for their unwavering dedication to civil service.

Please feel free to communicate all needs and concerns related to these programs to your teachers and principals.

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May 1 - Fort Knox Community Schools will continue digital learning for remainder of schoolyear

PEACHTREE CITY, Georgia – The Department of Defense Education Activity (DoDEA) Americas Region, in direct and close coordination with Fort Knox leadership, has decided to continue with digital teaching and learning and keep school buildings closed to students for the remainder of the 2019/2020 schoolyear.

While our schools will remain physically closed to students, teachers and administrators will continue to work diligently to maintain digital learning programs to ensure continuity of education for our amazing students. These programs continue to evolve and differ slightly for each community and school…but the goal is the same, to provide Excellence in Education for Every Student, Every Day, Everywhere.

While some states are making decisions to slowly open up aspects of their economies, given the relatively short amount of time remaining in the current school year, DoDEA and military leadership agree that this was the prudent decision for our schools. The health and safety of our students, staff and communities is our highest priority.

This is obviously an extraordinarily challenging and concerning time for all of us. Watching our teachers, students and communities come together to ensure continuity of education for our military-connected students under these circumstances has been incredibly inspiring.

Thank you again for your continued support. 

For more information regarding DoDEA’s response to COVID 19, go to: https://www.dodea.edu/Coronavirus.cfm

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May 1 - A message from Dr. Christy Huddleston, DoDEA Americas Southeast District Superintendent:

The district will continue to provide digital learning as part of its commitment to student achievement. Guidance is anticipated from the DoDEA Director about the end of the school year.

DoDEA grading guidance for quarter 4 has been finalized and can be found on each school's web site by clicking on DoDEA Grading Info 2019-2020. If you have questions, please contact your school.

DoDEA end-of-year guidance will be provided to parents and students with procedures for picking up personal belongings and returning school materials as the school year begins to wind down. More information will be provided from your school principal.

Decision Day is May 1. Help celebrate and recognize the graduating class of 2020! On May 1st seniors' decision for college, military or career plans will be posted on Facebook. Please like, comment, congratulate and cheer them on! Parents and PreK-11 students may also participate by wearing your college/university, military, or career paraphernalia to celebrate students' college and career accomplishments and ambitions. Post your pictures/videos on your School Facebook or the DoDEA Southeast District Facebook and use #DoDEADecisionDay.

National School Principal Day, May 1. Please share your stories and recognition of your school principals and assistant principals. School administrators will be sharing what it means to be a school leader; which will be posted on Facebook May 1st. Please like, comment and share your gratitude for their leadership and commitment to educating military-connected students!

National Teacher Appreciation Week, May 4-8. Please share your stories and recognition of great teachers. Post comments, pictures/videos on your School Facebook or the DoDEA Southeast District Facebook next week and use #ThankATeacher. Teachers are committed, dedicated and caring professionals!

To all of the Teacher Moms, Teacher Dads, Teacher Grandparents and Teacher Siblings - THANK YOU as partners in education!

National School Nurse's Day, May 6. Please share your stories and recognition of great school nurses. Post comments and pictures on your School Facebook or the DoDEA Southeast District Facebook on May 6 and use #DoDEAAppreciates. School nurses educate and support the health and wellness of military-connected students!

Please feel free to communicate all needs and concerns related to these programs to your teachers and principals. This type of feedback is important to the education process.

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April 24 - A message from DoDEA Americas Southeast:

The district is continuing to provide digital learning through the end of April as part of our commitment to student achievement. DoDEA and installations are working jointly to provide a status update for digital learning in May.  Any decisions made will be based on conditions and prioritize the health and safety of our students and employees.

DoDEA is still determining guidance for end of the year course grading and school closeout procedures and operations as our schools are federally operated by the Department of Defense.  We will share this information once approved.

Your feedback is shared with DoDEA leadership in weekly meetings as they continuously improve efforts and reduce uncertainty during this national pandemic.

College Decision Day is May 1.  Please wear your college/university, military, or career paraphernalia to celebrate students' college and career accomplishments and ambitions. Decision Day is for all grades. Seniors should share their college or career plans.  Students in grades K-7 should be participating in activities that encourage college and career awareness, while college and career exploration should be the focus in grades 8-11.  Post your pictures/videos on your School Facebook or the DoDEA Southeast District Facebook and use #DoDEADecisionDay.

DoDEA has a comprehensive, easy to use online career and academic planning resource for middle and high school students in grades 7th to 12th called DoDEA Choices360. Parents are able to create an account too.  For more information, visit https://www.dodea.edu/choices360/.  For assistance, contact your local school counselors.

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April 17 - A Message from Dr. Christy Huddleston, DoDEA Americas Southeast District Superintendent

District updates to each community will be provided each Thursday to allow parents and students the opportunity to ask questions prior to the weekend. If you have questions about any of the updates, please reach out to your school. Our schools are standing by and ready to provide additional support where needed.

District News and Updates:

• 100% of DoDEA Southeast District Schools have Facebook. Please like and follow the district and school’s Facebook pages. DoDEA Southeast District Facebook https://www.facebook.com/Dodeasoutheastdistrict/

• All students and staff will continue their respective work through the end of the school year unless otherwise notified by district leadership.

• In an abundance of caution for health and safety and coordination with command, there will be a virtual graduation for the Class of 2020. Plans will be shared with parents of seniors in a separate communication on Tuesday, April 21, 2020. There will also be an opportunity for parents and students to provide feedback.

• DoDEA will be providing updated guidance on end-of-course grading within the next two weeks. Therefore regularly scheduled progress reports will not be sent out at this time.

• Teachers and counselors continuously monitor student progress and will contact parents if there are any concerns.

• Department of Defense resources are available for students and military families via Military Kids Connect (https://health.mil/MKCHome). Military Kids Connect is an online community for military children ages 6-17, and provides access to age-appropriate resources to support children dealing with the unique psychological challenges of military life. Military Kids Connect is an initiative of the Connected Health branch of the Defense Health Agency (DHA).

• Military OneSource (https://www.militaryonesource.mil/) serves guardians, military families and the entire global military community and offers a wide range of individualized consultations, coaching and counseling for many aspects of military life. Service members, their families, survivors and the entire military community have access to Military OneSource resources anywhere in the world, at no cost. They are ready to assist by phone and online, around the clock. Connect with Military OneSource - 800-342-9647 - 24 hours a day, seven days a week, 365 days a year, from anywhere in the world.

Fort Knox Community Schools is committed to provide support services, social virtual interactions between teachers and students, spirit days, and continuity in education. Please follow your school’s website and your school’s Facebook page for official school communications and information. Weekly updates will be provided to parents via the website, Southeast District Facebook and DoDEA Notification System.

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April 10 - Fort Knox Student Meal Program changing its distribution schedule beginning April 20

Beginning April 20, meals will be distributed Monday and Wednesday only. Students will still receive five lunches and five breakfasts each week. They will receive multiple meals on Monday and Wednesday to compensate for the days there is no pickup available. Pickup times and locations have not changed; 11 a.m. - 1 p.m. at Van Voorhis Elementary School or Fort Knox Middle High School. The change is made as an effort to reduce potential COVID-19 exposure.

Note - The week of April 13-17 there will still be daily meal pickup.

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Fort Knox Community Schools buildings to be closed until furhter notice; Online learning started March 19

The Department of Defense Education Activity Americas Region and Fort Knox leadership are following Kentucky Governor Andy Beshear’s recommendation Thursday, March 12 to close in-person classes beginning Monday, March 16.

We recognize the hardship this decision places on many families but believe it is in the public’s best interest if it means we can contribute to protecting our students as well as the community’s health and well-being.

We appreciate the patience and understanding of our students’ parents as they support our efforts to maintain continuity of education. We have plans in place at the district and school-level, and DoDEA headquarters is committed to providing schools with all the resources necessary.  The district will review conditions and publish an update each Friday by 5 p.m. on the local school web pages.

The following website serves as DoDEA’s official source for information on COVID-19, highlighting associated impacts as well as response and prevention efforts: https://www.dodea.edu/Coronavirus.cfm. Please continue to visit this website for updates.

Also, we ask families to continue following the COVID-19/coronavirus guidelines as shared by the Centers for Disease Control and Prevention (CDC) that are posted on its website: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html. These include monitoring family members’ health for flu-like symptoms and reaching out to a local health provider if these symptoms occur.

Please know that this is a unique situation for DoDEA schools and our Army, Commonwealth and nation. We do not yet have all the answers but are committed to communicating with the Fort Knox Community Schools family as frequently and openly as possible. DoDEA and Fort Knox leadership will continue to coordinate closely to ensure accurate and timely information is available and to encourage all appropriate measures to help prevent the spread of the virus.

Learn more about DoDEA at their respective websites:

Van Voorhis Elementary School

Kingsolver Elementary School

Scott Intermediate School

Fort Knox Middle High School

Impacted Services

Directed Closures

The Fort Knox Senior Commander has directed that the following activites cease operations as a prudent preventative measure to limit the spread of Coronavirus (COVID-19).
 
  • Playing fields (e.g. soccer and football) and basketball courts
  • Fort Knox Community Schools (DoDEA)
  • Army Community Service (ACS)
    • Fort Knox Army Community Service (ACS) located in Bldg 1477, Eisenhower Ave, is closed until further notice.  All services have ceased with the exception of Army Emergency Relief and victim advocacy for victims of domestic violence. 
      • The following critical services will be provided telephonically:  
        Army Emergency Relief (AER): Call 502-624-5989, Monday-Friday, 8 a.m. - 4 p.m.    For assistance after regular duty hours, call 877-272-7337.
        • Victims of domestic violence: Call 502-888-5796, Monday-Friday, 8 a.m. - 4 p.m..  A Domestic Violence Call Center is available 24 hours a day at 1-855-827-0400. 
  • Devers Middle School & Teen Center
  • Chapel Child Care
  • Family Child Care (FCC) Provider Homes
  • Fort Knox Water Park
  • Long Recreation Center
  • Intramurals
  • Samuel Adams Brewhouse - reopening June 13 at 33% capacity
  • Lee's China Bistro
  • Fort Knox Passport Processing Office
 

Canceled Services/Activities

  • All Fitness classes until further notice
  • All fitness center saunas until further notice
  • Safety Office cancelations
    • Sports Rider Course until further notice

Reduced Services/Hours

  • Anderson Indoor Aquatics Center open for:
    • lap swim with capacity limited to 12 swimmers at a time
    • water aerobics classes limited to 20 swimmers per session
  • Residential playgrounds (Knox Hills) are open
  • Equipment Checkout Center lobby reopening with limited walk-in capacity (no more than 5 patrons)
  • Patriot Commons - dine in limited to 50% capacity
  • Houston Bowling Center
    • 50% of bowling lanes open
    • The Strike Zone open for dine-in and takeout options, but capacities will be limited to 50% at this time.
  • Camp Carlson - RV and tent site rentals resume
  • Saber & Quill
    • Fiddlers' Green has dine-in and takeout options, but capacities are limited to 50% at this time. As an additional safety precaution, self-serve fountain drink machines and buffets will be unavailable until further notice.
    • Catering resumes with capacity and service restrictions
  • Physical Fitness Centers (Gammon, Natcher, Otto and Smith Gyms)
    • Natcher, Otto and Smith physical fitness centers remain open only to active duty, Reserve and National Guard service members
    • Gammon Physical Fitness Center will expand to active duty, Reserve and National Guard service members and dependents of service members - service members will maintain priority access
    • Beginning Monday, July 20, Department of the Army civilian employees with a valid Common Access Card are eligible to utilize Natcher Physical Fitness Center. Civilian employees 65 years or older, or who have a preexisting health condition that puts them at a greater risk for COVID-19 are prohibited from utilizing Natcher Physical Fitness Center.  For more information, please visit knox.armymwr.com. In the event the fitness center should reach max capacity, per APHN, Soldiers will receive first priority.
    • Facility capacity reductions in place
      • Gammon and Natcher: 75 customers in the facility
      • Smith and Otto: 50 customers in the facility
    • No unit/formation activities permitted
    • Face covering must be worn inside at all times (Exception: when authorized swimmers are in Gammon Pool.  See below for additional information on Gammon Pool)
    • Six feet of social distancing from others must be maintained
    • Alternating pieces of equipment will not be available for use (taped off) 
    • Saunas off limits
    • Locker rooms off limits
    • Fitness classes remain closed
    • Hours
      • Gammon: 5-9 a.m. and 3-7 p.m. Monday-Friday; 7-noon Saturday and Sunday
      • Natcher: 5-9 a.m. and 3-7 p.m. Monday-Friday; noon-5 p.m. Saturday and Sunday
      • Otto: 5-9 a.m. and 3-7 p.m. Monday-Friday
      • Smith: 5-9 a.m. and 3-7 p.m. Monday-Friday
    Gammon Pool
    • Open only for service member mission requirements
    • Face covering must be worn when not in the pool
    • Six feet of social distancing from others should be maintained Swim lessons remain canceled
    • Maximum of six people permitted in the pool at one time, no more than one person per lane
    • Changing into or out of swimwear or wet/dry clothing is not permitted in Gammon Physical Fitness Center or the pool area (locker rooms off limits).  Swimmers must plan accordingly to towel off and change clothes at their room or residence
    • Hours: 5-9 a.m. and 3-7 p.m. Monday-Friday; 7-noon Saturdays and Sundays
    Child Development Center and School Age Center
    • Open only to children of those designated by on-post mission partners as mission essential, and that have been confirmed by CDC/SAC as being able to currently accept
      • NOTE 1: Those with questions should contact their chain of command/supervisor
      • NOTE 2: All child care needs cannot be met at this time due to limited CDC/SAC staffing and required reduced children-to-staff ratios
    • Parents will be provided a Garrison memo on Face Masks and Curbside Drop-offs and the required operating conditions for re-opening.
    • In order to reduce traffic in the facilities, all drop-offs/pickups of children at CDC/SAC will be curbside.
    • Staff will take children’s temperatures and employee and visitors temperatures prior to granting facility access for the day. Parents are encouraged to be alert for signs of illness in their children and keep them home when sick.
    • Face covering must be worn inside at all times by all CDC/SAC employees and facility visitors.
    • CDC Children will not be required to wear face masks, however, if a Parent provides a daily clean mask & requires their child over age 2 to wear it, CYS will ensure the Child wears it while in CYS care as long as the child does not have any respiratory concerns.
    • SAC children must wear face masks as long as the child does not have any respiratory concerns. Parents must provide a clean mask for their child each day.  
    • Six feet of social distancing from others should be maintained, whenever feasible. Quality care and nurturing of children will still continue.
    • Children will remain in the same classroom each with the scheduled staff. 
    • Hours: 7:30 a.m. – 5:30 p.m. Monday-Friday
    Barr Memorial Library
    • Open to service members, retirees, DoD civilians, contractors and their families as well as students of colleges/universities on post
    • Facility capacity reductions in place
    • 5 customers in the facility
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • Service limited to returning materials and checking new materials out
    • Public computing and Print/Scan/Fax service remains closed
    • Six feet of social distancing from others should be maintained
    • Hours: Monday – 9 a.m.–5 p.m. Monday- Friday
    Automotive Skills and Service Center
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • Staff will wear a face covering and gloves when inside customer vehicles and will perform CDC-recommended disinfecting procedures
    • Customer waiting room remains closed
    • Alternating self-service bays not available
    • Hours: 7:30 a.m.-4:30 p.m. Monday - Saturday
    Outdoor Recreation Facilities & Programs
    • Recreational Vehicle (RV) Storage Lot
      • Open to service members, retirees, DoD civilians, contractors and their families
      • Phone appointments only: 502- 624-2314 Leave message for call back
      • Hours: 9 a.m.- 4 p.m. Monday - Friday
    • Privately Owned Vehicle (POV) Resale Lot
      • Open to service members, retirees, DoD civilians, contractors and their families
      • Phone appointments only: 502- 624-2314 Leave message for call back
      • Hours: 9 a.m.- 4 p.m. Monday - Friday
    • Fencing
      • Open to service members, retirees, DoD civilians, contractors and their families living on the installation
      • Phone appointments only: 502- 624-2314 Leave message for call back
      • Hours: 9 a.m.- 4 p.m. Monday – Friday
      • Fence installation/removal operations limited
    Leisure Travel Services
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Facility capacity reductions in place
    • Limited to 4 customers in the facility
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • Hours: 9 a.m. – 4 p.m. Monday-Friday
    Consignment Store
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Facility capacity reductions in place
    • Limited to 5 customers in the facility
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • No new consignments accepted
    • Hours: 9 a.m. – 4 p.m. Monday-Friday
    Frame Shop
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Facility capacity reductions in place
    • Limited to 1 customer in the facility
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • Hours: 9 a.m. – 4 p.m. Monday-Friday
  • AAFES Hours of Operation changes:
    • Main Store: Monday-Saturday: 9 a.m. - 6 p.m., Sunday: 10 a.m. - 6 p.m.
      • Curbside pickup: Monday-Saturday: 9: 30 a.m. - 5:30 p.m., Sunday: 10:30 a.m. - 5:30 p.m.
    • Food Court:
      • Starbucks - Monday-Friday: 8 a.m. - 4 p.m., Saturday-Sunday: 8 a.m. - 3 p.m.
      • Qdoba - Monday-Friday: 11 a.m. - 6 p.m, Saturday-Sunday: 11 a.m. - 5 p.m.
      • Charley's - Monday-Friday: 11 a.m. - 6 p.m, Saturday-Sunday: 11 a.m. - 5 p.m.
      • Popeye's - Monday-Friday: 11 a.m. - 6 p.m, Saturday-Sunday: 11 a.m. - 5 p.m.
      • Subway - Monday-Friday: 10 a.m. - 6 p.m, Saturday-Sunday: 11 a.m. - 5 p.m.
        • Dine-in at the Main Exchange Food Court is open but limited to 43% capacity.  Takeout for all of its eateries remains available.
    • Chaffee Express: Monday-Friday: 7 p.m. - 8 p.m., Saturday: 9 a.m. - 8 p.m., Sunday: 11 a.m. - 8 p.m.
    • Class Six: Monday-Saturday: 10 a.m. - 6 p.m., Sunday: 12 - 6 p.m.
    • Optical Center is open for phone call assistance with ordering contacts and glasses with prescriptions and repairs/replacement glasses from 12 p.m. - 3 p.m. Monday, Wednesday and Friday. Please call 502-799-1672 for assistance.
    • Wilson Express: Monday-Friday: 6 a.m. - 10 p.m., Saturday: 8 a.m. - 11 p.m., Sunday: 8 a.m. - 10 p.m.
    • Mini Mall Express: Monday-Friday: 7 a.m. - 7 p.m., Saturday-Sunday: 9 a.m. - 7 p.m.
    • Subway Wilson: Monday-Friday: 10 a.m. - 6 p.m., Saturday-Sunday: CLOSED
    • Burger King: Monday-Friday: 10 a.m. - 5 p.m., Saturday-Sunday: CLOSED
    • Taco Bell: Monday-Friday: 10 a.m. - 6 p.m., Saturday-Sunday: CLOSED
    • Military Clothing Store: Monday-Friday: 10 a.m. - 5 p.m., Saturday-Sunday: CLOSED
  • Car Wash
    • Kwik Kar:
      • Open to service members, retirees and their dependents
      • Every other vacuum station will be open; these stations will be sanitized in-between customers
      • Hours: 7 a.m. to 7 p.m. Monday-Sunday
    • Steve’s CarWash
      • Open to service members, retirees and their dependents
      • Every other vacuum station will be open; these stations will be sanitized in-between customers
      • Hours: 7 a.m. to 7 p.m. Monday-Sunday
  • Main Exchange lobby shops
    • GNC
      • Open to service members, retirees and their dependents
      • Hours: 9 a.m. – 6 p.m. Monday-Saturday; 11 a.m. – 5 p.m. Sunday
    • Enterprise Rent-A-Car
      • Open to service members, retirees and their dependents
      • Call or use website (502) 799-0920
      • On call service only
    • Collectibles
      • Open to service members, retirees and their dependents
      • Hours: 10 a.m. – 5 p.m. Monday – Saturday; closed Sunday
      • Facility capacity reductions in place
      • Face covering must be worn inside at all times
      • Six feet of social distancing from others should be maintained
  • Starbucks on Estrada Avenue (near Wilson Gate)
    • Open to everyone
    • Facility capacity reductions in place
    • Face covering must be worn inside at all times
    • Six feet of social distancing from others must be maintained
    • Hours: 7 a.m. – 4 p.m. Monday-Friday; closed Saturday-Sunday
  • Barber Shop and Beauty Salon in Main Exchange lobby
    • Open to service members, DoD civilian employees and retirees. **Exception: IAW CDC Guidelines and in order to reduce risks, we are not yet able to provide services to high-risk population, which includes patrons 65 years and older and those with underlying medical conditions. 
    • Open by appointment only. (Customers can call for appointments). 
      • Barber shop (502) 942-3817
      • Beauty Salon (812) 697-8720
      • If experiencing issues scheduling an appointment, please call 502-797-8821
    • Designated Soldiers will screen prospective customers prior to granting facility access
    • Facility capacity reductions in place
    • No chairs for waiting customers inside or in the mall
    • Face covering must be worn inside at all times
    • To prevent hair clippings from contaminating customers' face covering, while in the chair:
      • Customers will remove face covering they are wearing
      • Customers will be provided a paper towel, they will hold paper towel over mouth/nose
      • Paper towel will be discarded when hair cut is complete
    • Six feet of social distancing from others must be maintained
    • Hours: 9 a.m. to 5 p.m. Monday-Saturday; 11 a.m. to 4 p.m. Sundays
  • Barber Shop in Mini Mall
    • Open to service members, DoD civilian employees and retirees. **Exception:  IAW CDC Guidelines and in order to reduce risks we are not yet able to provide services to high-risk population, which includes patrons 65 years and older and those of all ages with underlying medical conditions.
    • Open by appointment only.  (Customers call for appointments)
      • (502) 684-6021
    • Designated Soldiers will screen prospective customers prior to granting facility access
    • Facility capacity reductions in place
    • No chairs for waiting customers inside the mall
    • Face covering must be worn inside at all times
    • To prevent hair clippings from contaminating customers' face covering, while in the chair:
      • Customers will remove face covering they are wearing
      • Customers will be provided a paper towel, they will hold paper towel over mouth/nose
      • Paper towel will be discarded when hair cut is complete
    • Six feet of social distancing from others must be maintained
    • Hours: 8 a.m. to 5 p.m. Monday-Friday
  • Cantigny Dining Facility - Permitting dine-in at 33% capacity
  • Kouma Dining Facility - Permitting dine-in at 33% capacity
  • Soldier Actions Branch is currently not in the office but teleworking with limited staff.  Please submit all requests, paperwork, questions, or concerns pertaining to Soldier actions or reassignments to the mailbox: usarmy.knox.imcom-atlantic.mbx.dhr-reassignments@mail.mil. 
  • ID Card Branch will reduce staff in an effort to limit the risk of exposure to COVID-19.
  • Soldier Readiness Branch will reduce staff in an effort to limit the risk of exposure to COVID-19.  
  • Transition Services Branch will reduce staff in an effort to limit the risk of exposure to COVID-19.  
  • Army Continuing Education System (ACES) - college classrooms reopen at 33% capacity
  • Brandenburg Gate's outbound-only hours of 3-6 p.m. Monday-Friday will be suspended temporarily due to low traffic volume and increased demands on the Directorate of Emergency Services. 
  • MWR Accomodations - Not accepting rent payments in person. Rent can be paid by phone or drop box.
  • Armed Forces Bank - Drive thru service only. Lobby is closed until further notice.
  • Abound Credit Union - Drive thru service open. Lobby is closed but appointments can be made on a case by case basis.
  • Equal Employment Office - temporarily suspended conducting in-person advisory services and intake interviews.
  • Legal Assistance is now closed and working remotely. Wills, Notaries, or Power of Attorney services are not offered at this time. Attorney consultations are by appointment and will be conducted telephonically. Please call (502) 624-2771, leave a message, and a Paralegals will call back. Or you can email usarmy.knox.usacc.mbx.sja-legal-assistance@mail.mil.
  • Religious Service Operations Status - Services limited to 33% capacity  **Exception:  IAW CDC Guidelines and in order to reduce risks we are not yet able to provide services to high-risk population, which includes patrons 65 years and older and those with underlying medical conditions.
    • Prichard Place Chapel
      • 9 a.m. - Chapel Next service (in-person, FM transmission and Facebook Live streaming)
        • Facebook page "Chapel Next Fort Knox Community"
      • 11 a.m. - Catholic Mass (in-person and FM transmission)
        • Facebook page: https://www.facebook.com/FortKnoxCathloics/
      • 1 p.m. - Samoan service (in-person)
    • Cavalry Chapel
      • 11:30 a.m. - Gospel service (in-person and Facebook Live streaming)
        • Facebook page "Gospel Fellowship Fort Knox Community"
    • Main Post Chapel
      • 10:45 a.m. Traditional service
    • Gospel Service conducts Wednesday night Bible Study on Zoom
    • Club beyond: All events on Zoom
    • All RE programs: most events live streaming available, contact the POC
    • Fort Knox Catholic Youth Group and Fort Knox CWOC are using ZOOM to meet
    • All OCF (Officer Christian Fellowship) is on ZOOM
  • Army Substance Abuse Program - All ASAP personnel are teleworking 
    Here are a couple of key points when trying to reach ASAP personnel during this time:
    1. All scheduled classes are postponed until further notice. 
    2. All staff members have voicemails associated with the numbers listed below.  They are checking voicemail recordings periodically throughout the day.  Your calls are important and a staff member will contact you as soon as possible.
    • Drug Testing Coordinator: (502) 624-7119
    • Drug Testing Technician: (502) 624-8368
    • ASAP Specialists (Suicide Prevention Program Manager/Risk Reduction Program
    • Coord./Prevention Education Coord.): (502) 624-1537/7374
    • Employee Assistance Program Coordinator: (502) 624-8361/5679
    • Community Readiness & Resilience Integrator / Employee Assistance Professional: (502) 624-5679
    • ASAP Manager: (502) 624-7031
    **For self- or command-referrals related to alcohol or substance use concerns, please call the Substance Use Disorder Care Clinic (SUDCC) at (502) 624-9884/9885 or visit them at the Ireland Army Health Clinic.
    More information on ASAP can be viewed at HERE.
  • The Installation Safety Office Army Traffic Safety Training Program 
    Location: Building 9384 Frazier Road, Motorcycle Training Facility
    Phone: 502-624-3141
    • The courses offered are:
      • Basic Motorcycle Rider Course (Soldiers Only)
      • Experienced Motorcycle Rider Course (BRC II) (Soldiers Only)
      • Intermediate Driver Training (Soldiers Only)
      • Remedial Driver Training (DA Civilian/Soldiers)
    • To register, visit the registration portal: https://imc.army.mil/airs/default.aspx (CAC Login Required on a .mil/VPN network)
    • The class size is limited to only 6 students per class to remain compliant with social distancing.
    • All students must bring and wear their mask when six foot social distancing cannot be maintained during class. 
    • For questions, please call the Installation Safety Office Program Manager at 502-624-4407.

 

For the most up-to-date information on Fort Knox FMWR programs and activities, CLICK HERE.

FAQs

I’ve heard other states are starting to slowly open things back up. When it comes to reopening, does Fort Knox follow the state of KY guidance, guidance from Army higher headquarters, both or neither? What will that decision making process look like?

As a U.S. military installation, we always adhere torequirements and instructions from DoD leaders and, of course, thepresident. Additionally, we consider theconditions on the ground as part of making any determinations.

Certainly, we stay abreast of state decisions and whatrecommendations are being put out by local health districts. Some of what we dowill largely mirror what you see happening in the state. Look at the Fort Knox Community Schools’buildings back in mid-March as one such example.

However, there are sometimes differences, and that’s OKbecause we don’t always have apples-to-apples comparisons. For instance, different requirements, capabilities,resources, tools and planning factors all come into play.

While it would bepremature to discuss exactly how we’d expand our operations in the comingweeks, suffice it to say we’ll follow all higher headquarters guidance anddirectives, while keeping a close eye on conditions on the ground. It’s all about keeping safety at theforefront, while we continue to accomplish our Army’s critical missions.

Is there a plan in place to address the backlog of medical appointments once Ireland returns to normal operations? Are mass medical events available to units to address audio/vision/immunization requirements tied to PHAs?

For the units on post, we are looking at several options, includingthe potential of operating the Soldier Readiness Processing site – possiblyevery weekday for several weeks as we have everything at that locationequipment-wise, and the expanse of that building helps with social distancing.

For backlog, we havebrought on additional providers recently. We do encourage beneficiaries to callfor virtual appointments now (and then once the provider team speaks to thepatient, if they need to be seen in person we bring them in). As we ease into openingaspects of our operations back up, we do anticipate an increase in certaintypes of appointments (physicals, well woman, school related for children orservice members as well as things people may have put off). Going forward, wewill maintain a strong – but certainly not exclusive – virtual component, whichcan often meet many of the needs of patients.

Am I required to wear a face covering if I shop at the PX or Commissary?

Yes. We receivedadditional instruction via DoD memorandums dated 5 and 8 April, which served asthe impetus for this decision.

Bottom line: The CDC recommends wearing cloth facecoverings in public settings where social distancing is difficult to maintain,and grocery stores and other shopping centers and points of sale on post fallinto this category.

A cloth face covering can be fashioned from household itemsor common materials, such as clean T-shirts or other clean cloth that can coverthe nose and mouth area.

We recognize thatthis may seem like another inconvenience, but we remain committed to takingprudent measures and following guidance and direction from experts and higherheadquarters so we can best tackle this crisis.

Are visitor passes still available at the Visitor Center?

Yes. The Visitor Center remains open normal hours, andpeople may use a kiosk or visit a manned window inside to obtain a pass. Remember, to enter, you must wear a clothface covering.

For more informationon the Visitor Center and visitor passes, simply click on “Gate Information” from the homepage.

If we go to HPCON DELTA, what does it mean for civilians living on post (specifically with no DOD affiliation)?

Up front, we have to be careful about proclaiming in “absolutes”what, precisely, would happen. Yes, theteam’s conducted a lot of planning, evaluated several considerations, and developed“ways ahead,” should we be directed to go to HPCON DELTA. But, several factors – including thesituation on the ground and higher headquarters directives – all play a part inwhat ultimately could transpire.

Having said that, while installation access would reasonablystand to be impacted (e.g., no visitors allowed, with limited exceptionsgranted on a case-by-case basis), it’s not our aim here locally to “lock down”the gates. So with that in mind, theidea is that on-post residents – regardless of affiliation – could stillultimately exit and enter post. Let’s be adults and smart about it,though. Travel at level DELTA needs tobe restricted to truly essential purposes.

Now, what this looks like is…
A) “Waterfall” residents would have a memo that they would present to the gateguard, along with their photo ID.

B) They, along with everyone else seeking installationentry, would undergo an initial screening (set of questions) by a gate guard.

C) If all is well, they’ll be permitted installationentry. Otherwise, they’ll undergo asecondary screening by medical personnel so that the most appropriatedetermination can be made (e.g., permitted installation entry, some type ofrestriction, etc.).

D) Brandenburg Gate would be the only one of the threeprimary access control points open, and its hours would change to 24/7.

Again, this is justpart of our developed plans, but people need to stay flexible. The bottom line is this: We’re focused on thesafety of those who live and work on Fort Knox. We don’t want to be prohibitively restrictive in our actions if it’ssimply unnecessary. And we recognizethat there are other factors that could be in play that dictate what changeswill come. So again, please be patientand understanding, and we’ll continue to get any information out on notablechanges.

Why are you not informing us where suspected COVID-19 patients worked and when they last worked so we know whether or not we are at risk for exposure?

It’s important for everyone to know that the Fort Knox PreventiveMedicine team – and other health departments for that matter – conducts what’scalled “contact investigations.” Thisessentially means that they ID and contact persons who have been in closecontact with a positive COVID-19 patient – all as part of efforts to reduce thespread of the virus. Now, shouldPreventive Medicine be unable to identify contacts, it is at that point when othermeans would be employed, which could include a notification to a larger “shotgroup” (which could even include a public announcement). The notification would essentially requestthat individuals who were at a specific location at a specific time and may be showingCOVID-19 symptoms contact Preventive Medicine immediately. The Preventive Medicine team takes veryseriously its job to identify and speak with all those who need to be notified.

Why are vehicle checks at the entrance gates still being performed? This seems like an unnecessary risk?

First,for operations security reasons, we don’t publicly discuss tactics, techniquesand procedures related to installation security posture. I will say this, however. Although we are in the midst of dealing witha pandemic, we still follow direction from higher headquarters and carefullyheed guidance and recommendations from our security experts.

Simply put, it would be negligent to assume that our nation’s adversaries are“taking a knee” during this time. Infact, Chairman of the Joint Chief of Staff GEN Mark Milley made veryunambiguous statements in recent days that, despite the challenges posed byCOVID-19, the U.S. military stands ready to take on and beat anyone who wishesto our nation harm. So, to do our partin maintaining readiness, we carry out prudent and smart security measures.

Additionally, all those working at the gates are wearing face coverings.

There have been precautions taken recently by the trash/recycling services on post. What's being done to protect both mail carriers and residents as far as door-to-door mail delivery where the carrier often has to physically touch mailboxes?

The Fort Knoxpostmaster said mail carriers are provided hand sanitizer, gloves and facemasks – all as part of efforts to help prevent spread of viruses.

Mail carriers will knock on doors and leave packages on the porch. However, should a package require signature,the carrier will No. 1. Ask thecustomer their name, 2. Properlynotate the name in the scanner, and 3.Sign as “C19” to indicate certified delivery without the customer everytouching the scanner.

Additionally, in the post office itself, they haveshields up and sanitize surfaces throughout the day.

How can we help to prevent the spread of COVID-19 in the workplace and quarters?

Watch the Fort Knox Preventive Medicine illness prevention video HERE

What changes have been made in the procedures for getting refills and new prescriptions at Binter Street Pharmacy?

Due to the health concerns regarding COVID-19,there is no waiting permitted in Binter Pharmacy’s lobby. Instead, patients will sign up for Binter’s text message system when they drop off their prescription and will receive a text when their script is ready for pick-up. This is all in an effort to promote social distancing, as advised by the Centers for Disease Control and Prevention.

Additionally, IRAHC pharmacies relaxed the refill days-supply limitations on all NON-CONTROLLED SUBSTANCE medications from75% to 90% of days-supply used before a patient can request a refill. So, if a patient gets a 90-day supply of medications, previously they could only refill the scrip once 68 days of the medication therapy had passed (75% of the days-supply). During this COVID-19period, patients can refill as early as 45 days (50% of the days-supply) into their medication therapy. This should allow for patients to get the medications they need while practicing social distancing.

What is IRAHC’s plan to treat positive COVID-19 cases while keeping its staff and other clinic visitors safe?

COVID-19,unless it requires actual hospitalization, does not require specialized treatment, we only treat the symptoms. At this time, IRAHC has come up with a plan to segregate those with symptoms consistent with COVID-19 from the other patients. IRAHC has started screening all employees and beneficiaries entering the clinic. If any visitor meets the COVID-19pre-screening criteria, they will be issued a mask and directed to a separate isolation area for additional screening.

How does Knox Hills handle work orders, be it routine or emergency, for homes in which there are residents in quarantine?

Knox Hills will continue to respond to all emergency service requests. Urgent service requests will be evaluated on a case-by-case basis. Routine work orders will be suspended until the home is no longer in quarantine state. All quarantined homes are marked as such in our Yardi database. Technicians have been provided with additional protective equipment to utilize when working in quarantined homes including gloves, suits, respirators, and face shields. This equipment is utilized to ensure the safety of the family and our Knox Hills team members. Additionally, we are requesting appropriate social distancing is observed whenever a technician is working in a quarantined home to help ensure the safety of residents, families, and our team members.

What should I do if I think I have the coronavirus or if I think a family member has it?

Call your local health care provider immediately and prior to physically going to a medical treatment facility, as there are certain protocols that will dictate appropriate next steps. This could even mean that a physician may go to your house if you live on post.

Will Fort Knox provide masks to Soldiers, Family members and employees?

Not at this time. Only health care providers and certain patients willreceive masks (N95).

If reporting to a health care professional, is there anywhere specific I should go?

Employees should report to their regular primary care provider unless otherwise directed or during an emergency. There is no requirement to utilize any particular health care system.

If a coworker contracts coronavirus, what is the procedure for those who work in the same area as infected person?

A prudent step is to have all surfaces cleaned using a product that kills viruses and bacteria. A list of those types of products can be found on the CDC website. And be sure to use gloves. Additionally, it’s possible that individuals who’ve worked with and been in close physical contact with the individual may need to self-quarantine as an appropriate safety measure. Those with any questions in this regard should immediately call Preventive Medicine at 502-624-6236 for further instruction.

How can I manage anxiety during the Coronavirus Pandemic?

ManagingAnxiety and Stress during COVID-19 Outbreak

Both the Centers forDisease Control and Prevention (CDC) and the World Health Organization (WHO) agree that the outbreak of coronavirus disease2019 (COVID-19) may be stressful for people. Fear and anxiety about a diseasecan be overwhelming and cause strong emotions in adults and children. We allhave been coached to use social distancing which is a physical preventionmeasure to keep people from interacting closely or frequently enough to spread thevirus. The Suicide Prevention Programwith the Fort Knox Army Substance Abuse Program would like to provide some mentalhealth considerations given by the CDC and WHO that could ease our anxiety andstress during the COVID-19 Outbreak.

1. Avoid watching, reading or listening to news thatcauses you to feel anxious or distressed; seek information mainly to takepractical steps to prepare your plans and protect yourself and loved ones. Seekinformation updates at specific times during the day once or twice. The suddenand near-constant stream of news or social media reports about an outbreak cancause anyone to feel worried. Get the facts. Gather information at regularintervals, from WHO, CDC website and the Fort Knox’s homepage, in order to helpyou distinguish facts from rumors.

2. Takecare of your body. Take deep breaths, stretch, or meditate. Try to eat healthy,well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcoholand drugs. Make time to unwind. Try todo some other activities you enjoy.

3. Stay connected; even during our time of limited physical social contact,we can stay connected via text, e-mail, social media, personal video conferenceapps and telephone.

4. If you or your loved ones experience symptoms of extremestress—such as trouble sleeping, problems with eating too much or too little,inability to carry out routine daily activities, or using drugs or alcohol tocope—speak to a health care provider or call the National Suicide PreventionLifeline Toll-Free (English): 1-800-273-TALK (8255) or Toll-Free (Española):1-888-628-9454

Additional Resources: https://www.sprc.org/, https://www.cdc.gov/, and https://www.who.int/

What are some behavioral health resources?

COVID-19 Behavioral Health Resources

Courtesy of Fort Knox ASAP Office – Information verifiedon April 10


As the Fort Knox community joins local and nationalefforts to combat COVID-19, it is important that our community is aware of thelocal resources available to help navigate stress related to the temporaryadjustments we are making.

The Community Readiness and Resilience Integrator (CR2I)with the Fort Knox Army Substance Abuse Program (ASAP) worked with Fort Knoxcommunity partners to compile a list of behavioral / emotional support servicesavailable to our community.

ACTIVE DUTY SOLDIERS AND THEIR FAMILIES (includingactivated ARNG, USAR):

  • Department of Behavior Health, M-F, 0730-1630: (502)626-9884/9885. For emergency care, call911 or go to the nearest emergency room (ER), such as Hardin Memorial HospitalER or contact Lincoln Trail Behavioral Health at (888) 805-8286. **No referral or prior authorization isneeded for Active Duty family member’s outpatient mental health exceptpsychoanalysis and substance use disorder care. More information can be found athttps://www.tricare.mil/CoveredServices/Mental/GettingMHCare.
  • Fort Knox Chaplains, M-F, 0900-1700: (502) 624-5225 or walk-in to the ReligiousSupport Office at 226 South 8th Armored Division Drive, Bldg. 4768 (acrossPritchard Place Chapel). After hours,call the MP Station (502) 624-6847 and ask to be connected to the on-callChaplain.
  • Military & Family Life Counselors (MFLCs), M-F,0800-1600: Call (270) 955-3850 or emailknoxadultmflc@srimflcteam.com. Nonmedical counseling available via telehealth.
  • Military OneSource, 24/7/365: (800) 342-9647 or visitwww.militaryonesource.mil. En Espanola llame al (800) 342-9647. TTY/TDD dial 711 and provide (800)342-9647. Telephonic, web-based, andvideo counseling are available.
  • Veterans Crisis Line, 24/7/365: (800) 273-8255, Press 1 for Veterans. FREE confidential chat atwww.VeteransCrisisLine.net or text to 838255. En Espanol (888-628-9454), for deaf or hard of hearing (VideoRelay/Voice-Caption Phone: 800-273-8255; TTY: 800-799-4889).
  • National Suicide Prevention Lifeline, 24/7/365, (800)273-8255 (TALK) or visit https://suicidepreventionlifeline.org/chat/. En Espanol (888-628-9454), for deaf or hardof hearing (Video Relay/Voice-Caption Phone: 800-273-8255; TTY: 800-799-4889).
  • In emergencies, dial 911 or report to your localemergency room.

DEPARTMENT OF THE ARMY CIVILIANS AND THEIR FAMILIES:

  • Fort Knox Department of the Army Civilian EmployeeAssistance Program (EAP), M-F: 0730-1600or call (502) 624-8361/5679.
  • Fort Knox Chaplains, M-F, 0900-1700: (502) 624-5225 or walk in to the ReligiousSupport Office at 226 South 8th Armored Division Drive, Bldg. 4768 (acrossPritchard Place Chapel). After hours,call the MP Station (502) 624-6847 and ask to be connected to the on-callChaplain.
  • National Suicide Prevention Lifeline, 24/7/365, (800)273-8255 (TALK) or visit https://suicidepreventionlifeline.org/chat/. En Espanol (888-628-9454), for deaf or hardof hearing (Video Relay/Voice-Caption Phone: 800-273-8255; TTY:800-799-4889).
  • In emergencies, dial 911 or report to your localemergency room.

CONTRACTORS / VETERANS / OTHERS:

  • Fort Knox Chaplains, M-F, 0900-1700: (502) 624-5225 or walk in to the ReligiousSupport Office at 226 South 8th Armored Division Drive, Bldg. 4768 (acrossPritchard Place Chapel). After hours,call the MP Station (502) 624-6847 and ask to be connected to the on-callChaplain. (Contractors / Fort Knox Friends and Families)
  • Private / Corporate EAP. Contractors or Fort Knox friends and partners who are not federalemployees should contact their human resources benefits coordinator to find outmore information on their private company’s employee assistance program(EAP). If you need help locating yourprivate / corporate EAP, please call (502) 624-8361/5679.
  • National Suicide Prevention Lifeline, 24/7/365, (800)273-8255 (TALK) or visit https://suicidepreventionlifeline.org/chat. En Espanol (888-628-9454), for deaf or hardof hearing (Video Relay/Voice-Caption Phone: 800-273-8255; TTY: 800-799-4889).
  • For Retirees, Veterans, and their Families up to 180 dayspast their separation date: Military& Family Life Counselors (MFLCs), M-F, 0800-1600: (270) 955-3850 or emailknoxadultmflc@srimflcteam.com.
  • The Department of Veterans Affairs: https://www.mentalhealth.va.gov/information_for.as...
  • In emergencies, dial 911 or report to your localemergency room.

To locate a behavioral health treatment service providerin your area visit: https://findtreatment.samhsa.gov/.

Fort Knox Community Resource Guide: https://crg.amedd.army.mil/guides/tradoc/knox/Page...

POC for the above is Fort Knox Army Substance AbuseProgram, (502) 624-5679/8361/7374/1537.

How do I stay connected through COVID-19?

Tips on Staying Connected Through COVID-19

From your Fort Knox Employee Assistance Program

Telework may be new to you, and if so, you may have noticeddifferences in the way you stay connected to your routines, mission, co-workersand customers, family, and a strength outside of yourself. Change came quickly on routines, schedules,planning, project steps and communication…connection to that world we came to enjoyevery day. Great ideas like stability, providinganswers, planning, organization, minimizing distractions, accomplishing goals,patience, attentiveness and responsiveness, support, and showed concern andaccountability all can play a part in how we stay connected and says a lotabout our inner strength and purpose.

Staying connected have helped you be grounded withpurpose. One of the ways we can staygrounded with purpose is to visit the five dimensions of strength: Physical, Emotional, Social, Family andSpiritual. If you attended a PersonalReadiness class recently, these 5 dimensions of strength were emphasized, and achallenge presented to identify where you were strong and where you needed togrow in each area. Staying well in allof these 5 dimensions will keep you grounded with purpose, healthy and strong.

1) 1. Physical strength: sleeping, eating and exercise. Take time to rest, get your normal sleep, andincrease it to 8 hours. Eat like younormally do, don’t binge just because the fridge and snack drawers are closer. Take frequent walks, get your steps in andstretch. Follow all the guidelinesprovided for this pandemic like distancing and washing your hands, not touchingyour face.

2) 2. Emotional strength: psychological, mental wellbeing. Manage stress. Stay with your normal routines. Get up at the same time you would if you weredriving in to work. Eat breakfast, enjoythe gift of being home. Reach out toheath care providers/counselors as needed. They are still available, it’s just a little different.

3) 3. Social strength: connection with co-workers and friends. Practice social distancing, stay home and keep distance between you andyour friends. Take the initiate to checkon your co-worker before they check on you. Proactively use your phone and social media to make sure they areOK. Have a list of places they can callif they need assistance.

Staying connected is using technologyprovided by your Unit. You are, at thisstage, very engaged in using VPN capabilities, calling in to check your voicemails throughout the day, and using your home phone to receiveinformation. All of these methods workwell, when they work like they are supposed to, but challenging when they donot. Here are a few guidelines I usewhen asking for help through challenges: be clear and concise with the issue, drop everything else and make theirtime the priority. Thank them for their assistance by word, email and ICE. Showing appreciation is always a goodconnection.

Another way to stay connected is working onspecific tasks/projects. Teleworking canbe challenging when you are waiting on a piece of information to move to thenext step in your task. You may beasking “why are they not responding to my call”, “why can’t I reach them”, and“sure wish they would email me, I really need that info.” Tips that work for me: be patient, schedule time with your co-workerand set that time aside for that task or step, do not draw someone else intothat project just because you are impatient.

4. Familystrength: those wonderful people youlive with and that choose to live with you. Find time to enjoy time together, but also find time to be byyourself. You may find the need to havea space in the house that is just for you. Find it and use it.

5) 5. Spiritual strength: connection to something outside of yourselfthat gives peace and strength. Personalprayer time and Pray60, daily devotion, music, worship, asking for help andguidance, giving support are all part of your spiritual being and journey. The Golden Rule applies here: “Do to other asyou would have them do to you.” In otherwords treat others as you would want them to treat you.

You will get through this, COVID-19 will go away, and lifewill come back to some normal state. Stay connected the best you can during this crisis with those you carefor, provide services to, and care for you. Someday soon, we will re-connect as we did before. If we stay connected through these times, wewill be more grounded with purpose.

Your Employee Assistance Program (EAP) is always availableto you. Confidential assistance canoccur even through emails and phone calls. If you need assistance, please call 502-624-8361, leave a message. Your call is important and voice mail isbeing monitored many times a day.

Common PCS and Travel Authorities for Soldiers, DA Civilians, and Eligible Family Members

Common PCS and Travel Scenarios for Soldiers, DA Civilans, and Eligible Family Members

Household Goods Information

Fort Knox Household Goods Update

Summary:   Authorization to ship property will be measured on a Safe/Green status at origin and destination as approved by each state and the Secretary of Defense.  This changed is based on a May 22, 2020 Memorandum signed by the Secretary of Defense (click HERE to read memo) that nullified memorandum dated April 20, 2020.  However, SEC DEF memorandum dated May 22, 2020 and June 9, 2020 further delegated Exception to Policy approval authority to the first General or Senior Executive Service equivalent.  Any authorized customer who does fall into the exemption from restriction are required to obtain an ETP from the first General Officer or Senior Executive equivalent.  The exemption are as follows.
 
The following circumstances are exempt from these travel restrictions:
a. Travel associated with uniformed personnel recruiting and accessions activities, to include accessions, basic training, advanced military individual training, and follow on travel to the first duty station.
 
b. Travel by patients, as well as their authorized escorts and attendants, for purposes of medical treatment. Travel by medical providers for the purposes of medical treatment for DoD personnel and their families is also authorized.
 
c. Travel for Global Force Management (GFM) activities (defined as deployments/redeployments ordered in the GFM Allocation Plan and Combatant Command Assigned Force Demand tasking, including Service internal rotations to support, and TDY used to source ordered capabilities). Such travel to execute Operations, Activities, and Investments or Service-related training will be coordinated between the Combatant Command, the Joint Staff: and the appropriate Military Department. All GFM-scheduled deployments/redeployments of U.S. Navy vessels and embarked units and personnel are authorized, provided they are in-transit and have met the 14-day restriction of movement provided under reference (c), and any applicable subsequent guidance.
 
d. Travel by authorized travelers who departed their permanent duty station and are "awaiting transportation," and by authorized travelers who have already initiated travel (including intermediate stops). Such travelers are authorized to continue travel to their final destination on approved orders.
 
e. Travel by authorized travelers whose TDY ends while this directive is in effect. Such travelers are authorized to return/proceed to their permanent duty station.
 
f. Travel authorized by the Commander, U.S. Transportation Command (USTRANSCOM), to continue execution of the Joint Deployment and Distribution Enterprise as required to project and sustain the Joint Force globally. This includes forces (aircrews, vessel crews, and mission essential personnel) ordered on prepare to-deploy orders alert status, air refueling, global patient movement, mortuary affairs support, inland surface, sea and air sustainment missions support to other U.S. Agencies (as approved by SEC DEF), and moves of personnel and equipment that support USTRANSCOM's global posture requirements.
 
g. Travel by military and civilian personnel pending retirement or separation. Specific to service members, travel is authorized to take transition leave. All other leave not associated with transition leave is governed by existing travel restrictions.
 
h. Travel by those under authority of a Chief of Mission and authorized by that Chief of Mission; travel from locations where the Department of State has issued an Ordered Departure; and return travel from safe havens when the Department of State has terminated an Ordered or Authorized Departure.
 
i. Travel to and from Professional Military Education programs.
 
j. Travel associated with formal, entry-level civilian accession programs, such as government-funded internships and fellowships.
 
k. Travel by civilian employees complying with overseas tour rotation agreement requirements
 

Waivers

a. Determined to be mission essential; (2) necessary for humanitarian reasons; or (3) warranted due to extreme hardship. These waivers are to be approved on a case-by- case basis, must be determined to be in the best interest of the U.S. Government, and shall be coordinated between the gaining and losing organizations, as appropriate.

b.  Waivers for travel related to military courts-martial, administrative boards, and other disciplinary proceedings/adverse administrative actions (hereinafter proceeding) for witnesses, counsel, and other participants, except military judges, may be approved by the general officer acting as the General Court-Martial Convening Authority of the command conducting the proceeding. This authority is delegable to another GO within that command. Military judge travel is approved by a GO in the judiciary chain of supervision.

c.  If this did not happen, first contact your JPPSO-MA counselor that notified you of your previously scheduled pick up date. If this is unsuccessful, contact the Ft. Knox Personal Property Processing Office front desk (502-624-2037) and provide your contact information.  A Ft. Knox Quality Assurance Representative will call or email you back and work to resolve the situation.

Note: Service Members with report dates outside the June 30 stop move window may book HHG pick/pack dates 30/60 days prior to report date for CONUS and OCONUS moves.

Exceptions to Policy

All exceptions to the above stop move policy require a one star general officer or SES approval memorandum.  After Soldier secures memo, provide a copy to your HHG counselor located at One Stop.

The following exceptions do not need a GO/SES memo and can proceed as normal: Retirees and Soldiers separating, BLUEBARK Shipments, Safety moves, Sale of home or termination of lease.  Provide supporting documentation to counselor for review and approval.

Screening and Face Covering

FT Knox service members and families having their household goods picked up or delivered are now required to take the following actions in conjunction with Transportation Service Providers (TSP).

1. Service member and TSP ask each party the health screening questions listed below.
-Have you (or anyone in your party) had a fever of 100.4 or greater in the last 72-hrs?
-Do you (or anyone in your party) have a cough?
-Are you (or anyone in your party) experiencing shortness of breath or difficulty breathing?
-Have you (or anyone in your party) had any EXPOSURE to or CONTACT with a POSITIVE or SUSPECTED COVID-19 person?
 

If any parties answer yes, then immediately stop shipment and contact the FT Knox Personal Property Processing Office at 502-624-2037 or the Government Quality Inspector who made contact prior to shipment. 

2. Effective immediately, DoD customers, family members, and all individuals supporting any type of shipment pickup and delivery, on and off military installations, will wear cloth face coverings while servicing a customer's residence as the residence now transitions to a workplace in accordance with CDC guidelines.

3. Family members not required to supervise TSP activities should vacate the residence during the pack-out / delivery process. If this is not possible, customers should prepare a dedicated room where family members must stay while TSPs personnel are working. Report any concerns or non-compliance with the below advisory to the assigned Quality Inspector or report  concern to 502-624-2037 and a Quality Inspector will respond back to you.

Additional resources:

https://move.mil/

https://move.mil/faqs

"Army PCS Move" app - a video on the app can be found HERE

Measures to Protect health while moving (pdf)

PCS/Leave FAQ

Archived Updates

May 8 - Select on-post services slated to reopen, re-expand beginning May 11

The Fort Knox commanding general recently approved a range of on-post services for reopening or re-expanded operations beginning Monday, May 11.

Maj. Gen. John Evans Jr. made the determinations following a review of data on current conditions, planned processes to keep risk to workers and customers minimized, and input from staffs including Fort Knox medical leadership.

Evans reiterated that all current CDC, Department of Defense and Fort Knox instructions on social distancing measures remain in effect on post. He added that, although expanding services represents a positive step toward achieving greater normalcy and support to the community, the measures will be closely monitored.

Should there be concerning health protection trends or issues with compliance, the below-mentioned operations may be subject to closure or curtailment again in order to ensure the safety of the community.

The services scheduled for reopening or re-expansion starting on May 11 are as follows:

Physical Fitness Centers (Gammon, Natcher, Otto and Smith Gyms)
  • Open to active duty, Reserve and National Guard service members only
  • Facility capacity reductions in place
    • Gammon and Natcher: 75 customers in the facility
    • Smith and Otto: 50 customers in the facility
  • No unit/formation activities permitted
  • Face covering must be worn inside at all times (Exception: when authorized swimmers are in Gammon Pool.  See below for additional information on Gammon Pool)
  • Six feet of social distancing from others must be maintained
  • Alternating pieces of equipment will not be available for use (taped off) 
  • Saunas off limits
  • Locker rooms off limits
  • Fitness classes remain closed
  • Hours
    • Gammon: 5-9 a.m. and 3-7 p.m. Monday-Friday; 7-noon Saturday and Sunday
    • Natcher: 5-9 a.m. and 3-7 p.m. Monday-Friday; noon-5 p.m. Saturday and Sunday
    • Otto: 5-9 a.m. and 3-7 p.m. Monday-Friday
    • Smith: 5-9 a.m. and 3-7 p.m. Monday-Friday
Gammon Pool
  • Open only for service member mission requirements
  • Face covering must be worn when not in the pool
  • Six feet of social distancing from others should be maintained
  • Swim lessons remain canceled
  • Maximum of six people permitted in the pool at one time, no more than one person per lane
  • Changing into or out of swimwear or wet/dry clothing is not permitted in Gammon Physical Fitness Center or the pool area (locker rooms off limits).  Swimmers must plan accordingly to towel off and change clothes at their room or residence
  • Hours: 5-9 a.m. and 3-7 p.m. Monday-Friday; 7-noon Saturdays and Sundays
Child Development Center and School Age Center
  • Open only to children of those designated by on-post mission partners as mission essential, and that have been confirmed by CDC/SAC as being able to currently accept
    • NOTE 1: Those with questions should contact their chain of command/supervisor
    • NOTE 2: All child care needs cannot be met at this time due to limited CDC/SAC staffing and required reduced children-to-staff ratios
  • Parents will be provided a Garrison memo on Face Masks and Curbside Drop-offs and the required operating conditions for re-opening.
  • In order to reduce traffic in the facilities, all drop-offs/pickups of children at CDC/SAC will be curbside.
  • Staff will take children’s temperatures and employee and visitors temperatures prior to granting facility access for the day. Parents are encouraged to be alert for signs of illness in their children and keep them home when sick.
  • Face covering must be worn inside at all times by all CDC/SAC employees and facility visitors.
  • CDC Children will not be required to wear face masks, however, if a Parent provides a daily clean mask & requires their child over age 2 to wear it, CYS will ensure the Child wears it while in CYS care as long as the child does not have any respiratory concerns.
  • SAC children must wear face masks as long as the child does not have any respiratory concerns. Parents must provide a clean mask for their child each day.  
  • Six feet of social distancing from others should be maintained, whenever feasible. Quality care and nurturing of children will still continue.
  • Children will remain in the same classroom each with the scheduled staff. 
  • Hours: 7:30 a.m. – 5:30 p.m. Monday-Friday
Barr Memorial Library
  • Open to service members, retirees, DoD civilians, contractors and their families as well as students of colleges/universities on post
  • Facility capacity reductions in place
    • 5 customers in the facility
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • Service limited to returning materials and checking new materials out
  • Public computing and Print/Scan/Fax service remains closed
  • Six feet of social distancing from others should be maintained
  • Hours: Monday – 9 a.m.–5 p.m. Monday- Friday
• Automotive Skills and Service Center
  • Open to service members, retirees, DoD civilians, contractors and their families
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • Staff will wear a face covering and gloves when inside customer vehicles and will perform CDC-recommended disinfecting procedures
  • Customer waiting room remains closed
  • Alternating self-service bays not available
  • Hours: 7:30 a.m.-4:30 p.m. Monday - Saturday
• Outdoor Recreation Facilities & Programs
  • Recreational Vehicle (RV) Storage Lot
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Phone appointments only: 502- 624-2314 Leave message for call back
    • Hours: 9 a.m.- 4 p.m. Monday - Friday
  • Privately Owned Vehicle (POV) Resale Lot
    • Open to service members, retirees, DoD civilians, contractors and their families
    • Phone appointments only: 502- 624-2314 Leave message for call back
    • Hours: 9 a.m.- 4 p.m. Monday - Friday
  • Fencing
    • Open to service members, retirees, DoD civilians, contractors and their families living on the installation
    • Phone appointments only: 502- 624-2314 Leave message for call back
    • Hours: 9 a.m.- 4 p.m. Monday – Friday
    • Fence installation/removal operations limited
Leisure Travel Services
  • Open to service members, retirees, DoD civilians, contractors and their families
  • Facility capacity reductions in place
    • Limited to 4 customers in the facility
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • Hours: 9 a.m. – 4 p.m. Monday-Friday
Consignment Store
  • Open to service members, retirees, DoD civilians, contractors and their families
  • Facility capacity reductions in place
    • Limited to 5 customers in the facility
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • No new consignments accepted
  • Hours: 9 a.m. – 4 p.m. Monday-Friday
• Frame Shop
  • Open to service members, retirees, DoD civilians, contractors and their families
  • Facility capacity reductions in place
    • Limited to 1 customer in the facility
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • Hours: 9 a.m. – 4 p.m. Monday-Friday
• Car Wash
  • Kwik Kar:
    • Open to service members, retirees and their dependents
    • Every other vacuum station will be open; these stations will be sanitized in-between customers
    • Hours: 7 a.m. to 7 p.m. Monday-Sunday
  • Steve’s CarWash
    •  Open to service members, retirees and their dependents
    • Every other vacuum station will be open; these stations will be sanitized in-between customers
    • Hours: 7 a.m. to 7 p.m. Monday-Sunday
Main Exchange lobby shops
  • GNC
    • Open to service members, retirees and their dependents
    • Hours: 9 a.m. – 6 p.m. Monday-Saturday; 11 a.m. – 5 p.m. Sunday
  • Enterprise Rent-A-Car
    • Open to service members, retirees and their dependents
    • Call or use website (502) 799-0920
    • On call service only
  • Collectibles
  • Open to service members, retirees and their dependents
  • Hours: 10 a.m. – 5 p.m. Monday – Saturday; closed Sunday
  • Facility capacity reductions in place
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others should be maintained
•  Starbucks on Estrada Avenue (near Wilson Gate)
  • Open to everyone
  • Facility capacity reductions in place
  • Face covering must be worn inside at all times
  • Six feet of social distancing from others must be maintained
  • Hours: 7 a.m. – 4 p.m. Monday-Friday; closed Saturday-Sunday
• Barber Shop and Beauty Salon in Main Exchange lobby
  • Open to service members, DoD civilian employees and retirees. **Exception: IAW CDC Guidelines and in order to reduce risks, we are not yet able to provide services to high-risk population, which includes patrons 65 years and older and those of all ages with underlying medical conditions. 
  • Open by appointment only. (Customers can call for appointments). 
    • Barber shop (502) 942-3817
    • Beauty Salon (812) 697-8720
    • If experiencing issues scheduling an appointment, please call 502-797-8821
  • Designated Soldiers will screen prospective customers prior to granting facility access
  • Facility capacity reductions in place
  • No chairs for waiting customers inside or in the mall
  • Face covering must be worn inside at all times
  • To prevent hair clippings from contaminating customers' face covering, while in the chair:
    • Customers will remove face covering they are wearing
    • Customers will be provided a paper towel, they will hold paper towel over mouth/nose
    • Paper towel will be discarded when hair cut is complete
  • Six feet of social distancing from others must be maintained
  • Hours: 9 a.m. to 5 p.m. Monday-Saturday; 11 a.m. to 4 p.m. Sundays
• Barber Shop in Mini Mall
  • Open to service members, DoD civilian employees and retirees. **Exception:  IAW CDC Guidelines and in order to reduce risks we are not yet able to provide services to high-risk population, which includes patrons 65 years and older and those of all ages with underlying medical conditions.
  • Open by appointment only.  (Customers call for appointments)
    • (502) 684-6021
  • Designated Soldiers will screen prospective customers prior to granting facility access
  • Facility capacity reductions in place
  • No chairs for waiting customers inside the mall
  • Face covering must be worn inside at all times
  • To prevent hair clippings from contaminating customers' face covering, while in the chair:
    • Customers will remove face covering they are wearing
    • Customers will be provided a paper towel, they will hold paper towel over mouth/nose
    • Paper towel will be discarded when hair cut is complete
  • Six feet of social distancing from others must be maintained
  • Hours: 8 a.m. to 5 p.m. Monday-Friday

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May 6 - Fort Knox Household Goods Update

Summary:  HHG shipments before June 30, 2020, less approved exceptions, have been cancelled by USTRANSCOM and need to be rescheduled.  The Joint Personnel Property Processing Office Mid-Atlantic (JPSO-MA) at Ft Belvoir should have reached out via email and telephonically to all affected Service Members.

If this did not happen, first contact your JPPSO-MA counselor that notified you of your previously scheduled pick up date. If this is unsuccessful, contact the Ft. Knox Personal Property Processing Office front desk (502-624-2037) and provide your contact information.  A Ft. Knox Quality Assurance Representative will call or email you back and work to resolve the situation.

Note: Service Members with report dates outside the June 30 stop move window may book HHG pick/pack dates 30/60 days prior to report date for CONUS and OCONUS moves.

Exceptions to Policy
All exceptions to the above stop move policy require a General Officer or SES approval memorandum.  After Soldier secures memo, provide a copy to your HHG counselor located at One Stop.
 

The following exceptions do not need a GO/SES memo and can proceed as normal: Retirees and Soldiers separating, BLUEBARK Shipments, Safety moves, Sale of home or termination of lease.  Provide supporting documentation to counselor for review and approval.

Screening and Face Covering
FT Knox service members and families having their household goods picked up or delivered are now required to take the following actions in conjunction with Transportation Service Providers (TSP).
 
1. Service member and TSP ask each party the health screening questions listed below.
-Have you (or anyone in your party) had a fever of 100.4 or greater in the last 72-hrs?
-Do you (or anyone in your party) have a cough?
-Are you (or anyone in your party) experiencing shortness of breath or difficulty breathing?
-Have you (or anyone in your party) had any EXPOSURE to or CONTACT with a POSITIVE or SUSPECTED COVID-19 person?

If any parties answer yes, then immediately stop shipment and contact the FT Knox Personal Property Processing Office at 502-624-2037 or the Government Quality Inspector who made contact prior to shipment. 

2. Effective immediately, DoD customers, family members, and all individuals supporting any type of shipment pickup and delivery, on and off military installations, will wear cloth face coverings while servicing a customer's residence as the residence now transitions to a workplace in accordance with CDC guidelines.

3. Family members not required to supervise TSP activities should vacate the residence during the pack-out / delivery process. If this is not possible, customers should prepare a dedicated room where family members must stay while TSPs personnel are working.

Report any concerns or non-compliance with the below advisory to the assigned Quality Inspector or report  concern to 502-624-2037 and a Quality Inspector will respond back to you.

Additional resources:

https://move.mil/

https://move.mil/faqs

"Army PCS Move" app - a video on the app can be found HERE

Measures to Protect health while moving (pdf)

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May 5 - Guidance on Cleaning and Disinfecting for Public Spaces, Workplaces, Businesses, Schools and Homes from the CDC, click HERE

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April 27 - The Fort Knox commanding general will host another COVID-19 Facebook Live Town Hall from 6-7 p.m. on Tuesday, April 28, where he, the garrison commander and Preventive Medicine chief will highlight important information and address questions on this subject.

Watch the event by going to Fort Knox Facebook, clicking the "Posts" tab and then clicking on the video (which should be the top post).

Those wishing to submit questions in advance may do so via this Facebook link (https://www.facebook.com/events/3196988393667401/) or by emailing usarmy.knox.imcom-atlantic.mbx.pao@mail.mil by April 27.

Questions may also be submitted during the Facebook Live Town Hall on the live feed.

NOTE: Similar questions may be grouped together, and every effort will be made answer as many questions as possible during the allotted time.

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April 21 - UPDATE TO TRAVEL RESTRICTION GUIDANCE - more information to follow

Secretary of Defense Dr. Mark Esper signed a memorandum April 20 with travel restriction guidance for all DoD uniformed and civilian personnel and their families that is scheduled to remain in effect until June 30.  Stop movement travel applies to all official travel, including temporary duty (TDY), government-funded leave travel, permanent duty travel (including Permanent Change of Station (PCS) travel) and travel related to Authorized and Ordered Departures issued by the Department of State.  For service members, this restriction also includes personal leave outside the local area and non-official travel outside the local area.  NOTE: The June 30 date is subject to change, as reviews will take place every 15 days based on CDC guidance. 

Details, to include exemptions, waivers, additional guidance and questions-and-answers, can be found in the following DoD memorandum on Modification and Reissuance of DoD Response to Coronavirus Disease 2019 - Travel Restrictions, dated April 20 (CLICK HERE), as well as in the FAQ (CLICK HERE).

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April 21 - UPDATE TO LEAVE ACCRUAL

Under Secretary of Defense for Personnel and Readiness Matthew Donovan signed a department-wide authorization for service members to accrue and retain an additional leave balance of up to 120 days.  This is due to the COVID-19 pandemic significantly limiting the ability of service members to take leave during this national emergency. 

Details, to include how long service members are authorized to retain unused leave, can be found in the following DoD memorandum on Special Leave Accrual, dated April 16: CLICK HERE

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April 15 - Changes to Fort Knox DEERS/ID Cards facility operations

DoD Response to COVID-19 - DoD ID Cards and Benefits

The Department of Defense is committed to protecting the security of our nation and its people by issuing identification (ID) cards to individuals requiring access to government systems and facilities, and to eligible individuals authorized to receive Uniformed Service benefits and privileges by law.

The Department is equally committed to the safety of our personnel and beneficiaries, including retirees and other high-risk populations. This includes ensuring continued access to healthcare and other benefits during this time of increasing precaution and restrictions in response to the Coronavirus (COVID-19).

To ensure DoD ID card offices are postured to maintain continuity of operations, and to minimize the number of non-essential required visits at DoD ID card offices, the following guidance is in effect through Sept. 30:

Common Access Cards (CAC)
   - CAC transactions shall be limited to initial issuance or reissuance of an expiring CAC within 30 days of expiration; CACs shall not be reissued due to printed information changes (e.g., promotions, name changes).
   - The policy memorandum allowing transferring DoD civilian employees to retain their CAC will be reissued.
Uniformed Services ID Cards (USID)
   - If a cardholder's affiliation is unchanged, USID cards which expired on or after Jan. 1 are authorized for continued benefit use through Sept. 30.
   - Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after Jan. 1.
   - Remote USID card renewals and reissuance shall be expanded.
   - Remote family member enrollment/eligibility updates are authorized.
   - Remote USID card initial issuance for first-time issuance or replacement of lost/stolen ID card is authorized.
   - All remotely-issued USID cards shall be issued with an expiration date not to exceed one year from the date of issuance.
   - The minimum age for initial USID card issuance is increased from 10 to 14 years.
   - Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents.
 

The Defense Enrollment Eligibility Reporting System (DEERS) will continue to be the authoritative source to verify statutory eligibility for DoD Healthcare and other benefits.

For additional information regarding local policies for the Fort Knox ID Card Office, please contact 502-624-4401.

Appointments may be scheduled online at https://rapids-appointments.dmdc.osd.mil or by calling 502-624-1526.

Point of contact for this message may be reached at 502-624-1667.

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April 15 - Playgrounds, playing fields and courts remain off limits

This is reminder that all playgrounds, football/soccer fields and basketball courts on Fort Knox are off limits to prevent the spread of COVID-19.

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April 15 - Fort Knox Household Goods Update

Summary:  HHG shipments before May 15 CONUS/May 25 OCONUS, less approved exceptions, have been cancelled by USTRANSCOM and need to re-scheduled.  The Joint Personnel Property Processing Office Mid-Atlantic (JPSO-MA) at Ft Belvoir should have reached out via email and telephonically to all affected Service Members.

If this did not happen, first contact you JPPSO-MA counselor that notified you of your previously scheduled pick up date.

If this is unsuccessful contact the Ft. Knox Personal Property Processing Office front desk (502-624-2037) and provide your contact information.  A Ft. Knox Quality Assurance Representative will call or email you back and work to resolve the situation.

Procedures

1.  Household Good (HHG) and Unaccompanied Baggage (UB) Shipments:  

 a. For HHG/UB shipments that have been awarded to a moving company but no physical action has been taken (i.e. not packed-out / picked up from the residence), the responsible Personal Property Office will inform DOD customers no action will be taken on their shipment without 1) a revision to DOD’s Stop Movement Orders or 2) an approved exception-to-policy request. 

c.  Absent an approved exception, JPPSO-MA should ‘pull back and re-award’ for pickup on/after May 15 CONUS/May 25 OCONUS . This applies to all shipments to/from all locations worldwide.    This will not be an automatic system generated date.  Service Members need to communicate to JPPSO-MA new requested dates.

 d.  For HHG/UB shipments that have been submitted for processing but are not yet awarded to a moving company, the responsible Personal Property office will award those shipments with requested pickup dates on/after May 15 CONUS/ May 25 OCONUS .  Unless otherwise authorized, these shipments will move pursuant to revisions to DOD’s Stop Movement Order but maybe affected if additional stop movement instructions are published.

e. Personally Procured Moves (PPMs) - Personal Property Offices will advise customers of the stop movement order and ensure any application for a personally procured move follows the guidance in this advisory.

 2. Exceptions to Policy

a.  All  exceptions to the above stop move policy require a General Officer or SES approval memorandum.  After Soldier secures memo, provide a copy to your HHG counselor located at One Stop.

b.  The following exceptions do not need a GO/SES memo and can proceed as normal: Retirees and Soldiers separating, BLUEBARK Shipments, Safety moves, Sale of home or termination of lease.  Provide supporting documentation to counselor for review and approval.

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April 14 - Starting April 18, Binter Street Pharmacy will temporarily discontinue Saturday services to reinforce Monday through Friday staffing needs.

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April 13 - Facebook Live Town Hall April 14, 6-7 p.m.

The Fort Knox commanding general will host another COVID-19 Facebook Live Town Hall from 6-7 p.m. on Tuesday, April 14, where he, the garrison commander and Preventive Medicine chief will highlight important information and address questions on this subject.

Watch the event by going to Fort Knox Facebook, clicking the "Posts" tab and then clicking on the video (which should be the top post).

Those wishing to submit questions in advance may do so via this Facebook link (https://www.facebook.com/events/1607423676074772) or by emailing usarmy.knox.imcom-atlantic.mbx.pao@mail.mil by noon April 14.

Questions may also be submitted during the Facebook Live Town Hall on the live feed.

NOTE: Similar questions may be grouped together, and every effort will be made answer as many questions as possible during the allotted time.

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April 9 - Wear of cloth face coverings required in Fort Knox public/shopping facilities

Beginning April 10, anyone visiting an on-post public/shopping facility must wear a cloth face covering at all times. 

These facilities include the Visitor Center, Commissary, Main Exchange (including food court), Mini Mall, Burger King, Chaffee Express, Wilson Express, Class Six, Lindsey Golf Course Pro Shop, Post Office, Binter Pharmacy, One-stop In-processing Center (Building 1384), Soldier Readiness Processing (SRP) facility (Building 2020) and Army Substance Abuse Program (ASAP) facility (Building 1224). When the Education Center (Building 65) reopens, there will be a requirement to wear face coverings in there as well.

This decision is in response to an April 5 Department of Defense memorandum stating such a covering needs to be worn when keeping at least six feet of social distance cannot reasonably be assured or maintained.

It is essential that this instruction be followed, as entrance to these facilities will otherwise be denied.  Free face masks/coverings will also likely not be available at these respective locations, so customers are advised to plan accordingly.

A cloth face covering can be fashioned from household items or common materials, such as clean T-shirts or other clean cloth that can cover the nose and mouth area.

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April 9 - Military Family Life Counselors (MFLCs) at Fort Knox are ready to begin engaging in non-medical counseling using the telehealth model. For more information, click HERE.

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April 8 - Beneficiaries who use military pharmacy encouraged to switch

FORT KNOX, Ky, April 8, 2020 – Beneficiaries who get their prescriptions at a military pharmacy are encouraged to switch their prescriptions to home delivery or retail. If there is a decrease in service at your military pharmacy due to COVID-19, beneficiaries may be temporarily required to switch their prescriptions to home delivery or retail.

The best option is switching your prescription to home delivery. This will enable beneficiaries to receive up to a 90-day supply of most medications. Co-payments apply.

If you have a medication supply of 14 days or less, you may want to switch to a retail Network pharmacy.

Beneficiaries can get up to a 90 day supply of most medications. Co-payments apply. Please check with your network pharmacy provider about medication availability and co-payments.

What beneficiaries can do?
• Call your MTF pharmacy refill line to check for changes to service offerings, closures, and resumption of services: www.tricare.mil/mtf
• Call ExpressScripts at 877-363-1303 or visit www.militaryrx.express-scripts.com/home-delivery to switch your prescription to Home Delivery.
• Call your retail network pharmacy and ask them to call you MTF to transfer your medication or call your provider for a new prescription.
• Find a retail network pharmacy: www.militaryrx.express-scripts.com/find-pharmacy
• If you don’t have any refills remaining, call your provider to send a new prescription to either the ExpressScripts TRICARE Pharmacy Home Delivery or your network pharmacy.
 
Determine your medication coverage and copayments here: www.express-scripts.com/tform

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April 8 - Effective immediately, all Department of Defense civilian employees currently working or living on the installation are granted temporary Exchange and Commissary privileges. Patrons will be required to present a Common Access Card when asked. These individuals are not authorized to purchase alcohol, tobacco or military issue/uniform items. As a reminder, the Commissary is open from 9-10 a.m. for active-duty Soldiers and their Family members and from 10-11 a.m. for those 60 and older or in other "high-risk" health categories. The Commissary now features self-bagging lanes for expedited checkout and the Exchange is offering curbside pickup.

Steps for Exchange curbside pickup:

1. Place your order online at https://www.shopmyexchange.com/…/KY/Ft%20K…/Ft-Knox--1072010, the same way previously done for In Store Pickup. Be sure to log in and select Fort Knox Main Store.

2. Customers will receive a text message when their order is ready and notification that curbside pickup is available

3. Customers can choose to go into Customer Service to pick up their order or curbside pickup

4. For curbside pickup, park in a designated parking spot, call or text the phone number on the sign and within 5-10 minutes the order will be brought to the vehicle.

For Commissary hours of operation, visit: https://www.commissaries.com/shopping/store-locations/fort-knox

For Exchange hours of operation, visit: https://www.shopmyexchange.com/exchange-stores/United%20States/KY/Ft%20Knox/Ft-Knox--1072010

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April 8 - As a precautionary measure to prevent the spread of COVID-19, and to provide protection to our Soldiers, the Army is allowing Soldiers to temporarily wear masks. We ask that all leaders and Soldiers use good judgment. Leaders will support any Soldier who wants to wear a mask indoors or outdoors while in uniform. Soldiers should not wear masks featuring printed wording; profanity; or racist/demeaning/derogatory logos, script or imagery. Leaders must use their best judgment when it comes to color, fit and design of face masks and approach this as a force protection issue.

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April 7 - Fort Knox AAFES closures on April 12

With the exception of the Wilson Express and Burger King, all AAFES facilities will be closed Easter Sunday, April 12.
*Wilson Express - open 8 a.m. to 6 p.m.
*Burger King - open 11 a.m. to 5 p.m.
 

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April 7 - FORT KNOX EXCHANGE NOW OFFERS CURBSIDE PICKUP

The Fort Knox Exchange already offers Buy Online, Pick Up In Store, and starting today, April 7, during the COVID-19 pandemic, those orders will also be available for customers to be picked up curbside, with no-contact pickup.  Customers will be informed that their vehicle license plate will be recorded to validate pick-up; no other information/signature will be required. 

Steps for curbside pickup:

1. Place your order online at https://www.shopmyexchange.com/exchange-stores/United%20States/KY/Ft%20Knox/Ft-Knox--1072010, the same way previously done for In Store Pickup. Be sure to log in and select Fort Knox Main Store.

2. Customers will receive a text message when their order is ready and notification that curbside pickup is available

3. Customers can choose to go into Customer Service to pick up their order or curbside pickup

 4. For curbside pickup, park in a designated parking spot, call or text the phone number on the sign and within 5-10 minutes the order will be brought to the vehicle.

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April 6 - Department of Defense Guidance on the Use of Cloth Face Coverings

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April 6 - The Fort Knox Religious Support Office is offering a unique and safe way to enjoy in-person Easter worship -- a drive-in style non-denominational Easter Service. The event, which will be held in the LTG Timothy J. Maude Complex parking lot starting at 7:30 a.m. April 12, will feature a message, prayers and readings from post chaplains; contemporary and traditional live music; and communion, which will be given individually as each vehicle arrives. There will be directional signs posted from the Chaffee (Main) Gate to the event location. Attendees will stay in their vehicles and tune their radios to 100.1 FM to listen. The event will also be streamed live on the Fort Knox RSO Facebook page. The general public is welcomed to attend. Event parking will open at 7 a.m. For more information, call 502-624-5255.

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April 6 - UPDATE TO APRIL 3 ANNOUNCEMENT ON CHANGES TO FORT KNOX DEERS/ID CARDS FACILITY OPERATIONS

The ID card changes referenced in the April 3 announcement are not yet finalized and are pending further review and approval.  Additional information will be forthcoming.  In the meantime, those with questions should call 502-624-1526.

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April 3-Notice of increased activity at Brandenburg Gate

Those entering and exiting Fort Knox through the Brandenburg Gate may notice additional equipment staged near the gate.  This is not a cause for alarm, as Fort Knox personnel are only conducting exercises as part of prudent planning and preparation scenarios, should the installation be directed at a future point to operate at Health Protection Condition (HPCON) level "DELTA."

To be clear, no new changes to gate access procedures have been instituted.  As always, should changes to installation operations and processes be made, that information will be made available as soon as possible.

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April 3-Changes to Fort Knox DEERS/ID Cards facility operations

In support of social distancing measures, DMDC is making temporary changes to ID card issuing procedures for expired/or about to expire cards.  New procedures will be available through Aug. 31

  • CACs expiring within 30 days may be replaced at a RAPIDS ID Card office.  Please schedule an appointment online at https://rapids-appointments.dmdc.osd.mil or call 502-624-1526.

Or

  • CACs expiring within 30 days are eligible to have the CAC Public Key Infrastructure (PKI) certificates updated remotely to allow continued use of the CAC for network logon and other logical access through Aug. 31. 
    • For self-service, visit ID Card Office Online at https://www.dmdc.osd.mil/self_service.  
  • An expired CAC may be used for access to benefits through Aug. 31 if the cardholder’s affiliation and eligibility for benefits have not changed. However, for network logon and other logical access, the CAC’s PKI certificates must be renewed.
  • Army and DoD Contractors whose CACs will expire soon must request that their period of eligibility be extended in the Trusted Associate Sponsorship System (TASS). They should contact their Contracting Officer Representative (COR) or Trusted Agent (TA) to request this extension.
  • Uniformed Services ID Card for military family member and military retiree cards that expired on or after Jan. 1, 2020 are authorized for continued use through Aug. 31 if the cardholder’s affiliation has not changed.

Call 502-624-1667 for additional information.

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April 1 - Statement from the Fort Knox senior commander on the public release of COVID-19 cases

"While Fort Knox announced last week that there were two cases in which civilian employees tested positive for COVID-19, the Department of Defense has since determined that such information will not be publicly reported at the unit, installation or combatant command levels.  Installations will, however, continue to work with local community health officials to share information on any installation cases. 

The reason for this change is simple, yet important across the entire DoD enterprise. It boils down to "readiness."  As U.S. Defense Secretary Mark Esper recently said, disaggregated numbers stand to reveal information about where we may be affected at a higher rate than other places.  As such, to maintain the readiness of our strategic deterrence and strategic response forces, we're protecting that information from public release and falling into the hands of adversaries. 

This is about doing our best to balance transparency with operations security, or OPSEC.  What will not change is our commitment to providing updates in a timely manner on any changes to our operations and processes.  We want to eliminate any unnecessary confusion, and more importantly, keep our community safe."

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April 1 - UPDATE TO MARCH 18 AND 19 REPORTS OF A FORT KNOX CIVILIAN TESTING POSITIVE FOR CORONAVIRUS:

As previously stated, this individual did test positive for coronavirus OC43, commonly referred to as the common cold. However, a COVID-19 test was also administered, and as reported by the Fort Knox commanding general during last nights virtual address, Fort Knox Preventive Medicine has confirmed that the results came back as negative.
 
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March 31 -Steps to request AER Assistance from Fort Knox AER office:
1.) Obtain required AER Forms: AER Form 101 Application, AER Form 57 Budget worksheet, AER Form 575 EFT from www.armyemergencyrelief.org
2.) Gather ALL Supporting Documents related to the request
3.) Call Fort Knox AER staff member for instructions to proceed:
 (502) 552-1416 or (502) 552-0430
 
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March 30 - Senior Fort Knox mission partners to provide COVID-19 virtual address March 31

Maj. Gen. John Evans Jr., commander of U.S. Army Cadet Command and Fort Knox; Maj. Gen. Terrence McKenrick, commander of First Army Division East; Maj. Gen. Frank Muth, commander of U.S. Army Recruiting Command; Maj. Gen. Joseph Calloway, commander of U.S. Army Human Resources Command; Col. Rodney Honeycutt, chief of staff of 1st Theater Sustainment Command; and Col. CJ King, Fort Knox garrison commander, are scheduled to discuss their respective command's COVID-19 approaches and response measures taken to date during a virtual address from 6-7 p.m. (EDT) Tuesday, March 31.

This particular forum will not feature updates on MEDDAC-related COVID-19 updates, nor is it intended to address the commands' operations being conducted on behalf of the total Army force.  Instead, it will be installation and workforce focused.

To watch, visit the following YouTube link: https://youtu.be/gWFdlTTG8Xg. Those wishing to submit questions may do so in advance via in the comments section at the aforementioned link or by emailing usarmy.knox.imcom-atlantic.mbx.pao@mail.mil between now and noon March 31.  Questions may also be submitted during the virtual address on the live feed.

NOTE 1: Computers NOT on the government network must be used to access the YouTube link.

NOTE 2: Similar question may be grouped together, and every effort will be made to answer as many questions as possible during the allotted time.

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March 28 - Second Fort Knox employee tests positive for COVID-19

Fort Knox, Kentucky – Fort Knox Preventive Medicine was informed today by the Lincoln Trail District Health Department of a Fort Knox civilian employee who tested positive for coronavirus (COVID-19), marking the second such instance for the Army post in as many days.

This individual is a Hardin County resident who is being treated at Hardin Memorial Hospital in Elizabethtown.

Fort Knox Preventive Medicine and LTDHD officials are conducting contact investigations as part of efforts to reduce the spread of the virus. Contacts will be notified as soon as identified. Those not contacted are considered as having no more risk than the general public at this time. 

Fort Knox officials are continually assessing the situation and implementing prudent measures to help prevent the spread of the virus. The community is reminded to adhere to social distancing standards, stay home if feeling sick, thoroughly and frequently wash their hands, cover their mouth and nose when coughing and sneezing, and clean and sanitize frequently touched surfaces.

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March 28 - All playgrounds, playing fields (e.g. soccer and football) and basketball courts on Fort Knox are off limits until further notice.

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March 27 - Fort Knox employee tests positive for COVID-19

The Lincoln Trail District Health Department received confirmation today of a positive coronavirus (COVID-19) case in Hardin County. While not a Fort Knox resident, this person is a civilian employee here.

Fort Knox Preventive Medicine and LTDHD officials are conducting contact investigations to identify any contacts the individual has had.  This action is part of an overall effort to reduce transmissions.  Contacts will be notified as soon as identified. Those not contacted are considered as having no more risk than the general public at this time.  

Installation officials are monitoring the situation and working closely with local and state health department officials on prevention and response efforts. Additionally, Fort Knox leaders continue to provide the community with up-to-date information on appropriate measures to prevent potential spread of the virus.

As a general public announcement, anyone who develops a fever, cough, shortness of breath or weakness is advised to contact his or her primary care provider for additional instruction. Fort Knox Ireland Army Health Clinic’s appointment line is 502-626-9997.  IRAHC beneficiaries may also call the TRICARE Nurse Advice Line at 1-800-TRICARE (874-2273), Option 1. Kentucky residents without a primary care physician should call the Kentucky Cabinet for Health and Family Services COVID-19 Hotline at 1-800-722-5725 for additional guidance.

Additional Fort Knox-related information on helpful resources and impacts associated with COVID-19 can be found at: https://home.army.mil/knox/index.php/about/coronavirus-covid-19.

NOTE: This case is not related to the March 18 and 19 announcements of a Fort Knox civilian employee whose COVID-19 test results remain pending.

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March 27 - Ireland Army Health Clinic Amends Services Amidst COVID-19 Preparedness

In the interest of safe patient care and limiting exposure risk for beneficiaries and medical professionals, many Ireland Army Health Clinic services will be unavailable beginning March 30, until further notice, while others will switch to a virtual appointment setting. The clinic is dedicated to providing our beneficiaries with safe care and up-to-date information. We encourage all beneficiaries to follow us on Facebook or Twitter at Ireland AHC for updates.
All routine appointments will be canceled in Chiropractic, Optometry, Audiology, and Allergy. Mission-critical work will continue for Occupational Therapy and Physical Therapy, but routine appointments will also be canceled. Mammography and ultrasound services will discontinue, but diagnostic plain film radiological services will continue.

These changes are needed to ensure patient and staff safety due to the close proximity the provider has with the patient. For the safety of all involved, these services will discontinue until further notice. If a patient is in need of any service curtailed by the COVID-19 degraded services, Ireland will facilitate appointments through referrals to our healthcare partners in our Integrated Healthcare System.

Primary Care, Nutrition, Clinical Pharmacy, and Behavioral Health will transition to virtual appointments with subsequent face-to-face appointments determined by the treatment team. Lab services will continue as normal.

We thank you for your patience and understanding at this time as we safeguard our patients and our medical providers, minimizing exposure to other individuals, and promoting social distancing.

Pharmacy services will remain in place at both the Clinic and Binter Street. Please note the Clinic Pharmacy will follow the same processes as Binter, which is drop-off and pick-up only (no waiting inside the Clinic). Patients will be notified when their medications are ready for pick up via the notification system.

 

If you believe you are getting sick, call us at 502-626-9997 or contact the TRICARE Nurse Advice Line at 800-874-2273 or MHSNurseAdviceLine.com.

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March 27 - Hunting and fishing to Tier 1, 2 and 3 groups reopening
For more info, visit: https://ftknox.isportsman.net/default.aspx
NOTE: Persons cannot come on post if:
*They have returned from traveling outside the continental US (AK and HI are outside continental US) or a commercial cruise line within past two weeks
*Within the past two weeks have been in close contact with a known positive case of COVID-19
*Currently exhibiting any COVID-19 symptoms such as fever, cough, or shortness of breath
*If conditions change, additional restrictions may be implemented
 
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March 27 - Lindsey Golf Course reopening, with the following changes and requirements:
*Closed Mondays through the end of April
*Pro shop open 9 a.m. to 5 p.m. through the end of April
*Patrons required to use provided hand sanitizer upon entry to the facility
*Number of patrons in the pro shop limited to no more than 10 at a time
*Carryout only for food/drink purchases
*Single riders in golf carts as requested/required
*Avoid touching of flag sticks
*All pro shop common surfaces (e.g., counters, door handles, credit card machines) cleaned and sanitized multiple times daily
*All pro shop restrooms cleaned and sanitized multiple times daily
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March 25- All Army installations directed to be at Health Protection Condition level CHARLIE
The Army announced yesterday evening that the Health Protection Condition level for its installations, including Fort Knox, is being raised to CHARLIE as part of maintaining operational readiness around the world and to protect the force (Read announcement here: https://www.army.mil/article/233962).
Only service members and Army civilian employees deemed mission essential to providing direct support to COVID-19 operations; life, health and safety of personnel and installations; as well as tasks necessary to ensure continuity of operations are continue to perform their duties at their place of duty, as directed. 
All other military personnel are to telework. When not at work performing mission essential duties, military personnel will follow all published guidance from their chains of command or supervisor.
Non-mission essential civilian employees who are telework eligible will telework. Those not telework eligible will be placed on weather/safety leave and are prohibited from entering their place of duty until notified otherwise.  Weather/safety leave is not to be used while a civilian employee is in a different leave status (e.g., sick, annual, or leave without pay).
Fort Knox and mission partner leaders acknowledge there are questions regarding who will be authorized installation access and which additional services stand to be impacted. At this time, the post’s three primary entrance gates remain open, and all who are normally authorized installation access can continue to enter Fort Knox.
Teams across post are working in earnest to provide greater clarity, and additional details will be published as soon as they become available.  Everyone’s patience is appreciated.  In the meantime, members of the workforce with questions should continue to contact their chain of command or supervisor.
Level CHARLIE measures are as follows:
  • In addition to continuing to take all previous actions listed in levels ROUTINE, ALPHA and BRAVO...
    • Expect cancellation of in-person gatherings (e.g., schools, daycare, all community activities) and restricted ability to travel
    • Plan activities for Family members, especially children, in case you are restricted to your home for prolonged periods of time.
    • Prepare for the potential of limited access to supplies and services, including severely restricted access to military installations.
    • Implement remote work procedures as directed by your employer.
    • If outside the United States, authorized or ordered departure actions may be implemented.

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March 25 - American Red Cross Blood Drive April 7 and 21

Through March 17, nearly 4,000 Red Cross blood drives have been canceled across the country due to COVID-19, resulting in more than 100,000 fewer blood donations. That is why the Fort Knox Red Cross is hosting blood drives from 9 a.m. to 3 p.m. on April 7 and 21 at the Hansen Center (located on Spearhead Division Avenue on post) .

Please make an appointment for either day by visiting redcrossblood.org and searching for Fort Knox (40121).

If you have any questions or having trouble making an appointment on the website, please call the Fort Knox Red Cross at 502-624-2163 from 8 a.m. to 4:30 p.m. 

The Red Cross is committed to blood drive safety. We know that people want to help, but they may be hesitant to visit a blood drive during this time. We want to assure the public that blood donation is a safe process, and we have put additional precautions in place at our blood drives and donation centers to protect all who come out.

The Red Cross has implemented new measures to ensure blood drives and donation centers are even safer for our donors and staff, including:
* Checking the temperature of staff and donors before entering a drive to make sure they are healthy.
* Providing hand sanitizer for use before the drive, as well as throughout the donation process.
* Spacing beds, where possible, to follow social distancing practices between blood donors.
* Disinfecting of surfaces and equipment.
 
At each blood drive and donation center, Red Cross employees already follow thorough safety protocols to help prevent the spread of any type of infection, including:
* Wearing gloves and changing gloves with each donor.
* Routinely wiping down donor-touched areas.
* Using sterile collection sets for every donation.
* Preparing the arm for donation with an aseptic scrub.
 

There is no data or evidence that this coronavirus can be transmitted by blood transfusion, and there have been no reported cases of transfusion transmission for any respiratory virus including this coronavirus worldwide.

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March 23- CID Press Release Telework best practices

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March 20-Fort Knox HPCON Level changed to “BRAVO”

The Fort Knox senior commander has directed a change in the installation Health Protection Condition Level to “BRAVO.” There is no immediate emergency and HPCON “BRAVO” is only the second of four states of readiness for the installation. While HPCON “BRAVO” conditions suggest that Families ensure a 14-day supply of food and provisions, there is no reason to accelerate current buying habits. We ask all residents to purchase items in moderation to limit the strain on supply chains and better enable other families to purchase their required items.  Fort Knox remains open to our retirees and community partners.

HPCON “BRAVO” measures are as follows:

  • Avoid unnecessary contact with others, such as shaking hands and hugging.
  • Avoid unnecessary travel, especially to areas known to be experiencing active disease transmission.
  • Ensure supplies of food, medication, and other items needed for babies and pets are available to last at least 14 days.
  • Prepare for travel restrictions and cancellation of public gatherings, such as school, religious, and other community activities; make alternative arrangements for childcare.
  • Observe local guidance on movement restrictions and access requirements for military installations.
  • Seek guidance from employers and unit leaders about changes to work practices (e.g., telework) and training events.
  • Comply with medical orders for self-isolation or quarantine.

“ALPHA”

  • Routinely clean and disinfect frequently touched objects and surfaces.
  • If you are sick, call your medical provider for instructions on receiving care before going to the clinic
  • Stay informed by routinely checking reliable sources of information such as the Centers for Disease Control and Prevention (CDC) and your local public health agencies.

“ROUTINE”

  • Avoid close contact with people who are sick.
  • Wash your hands often and for at least 20 seconds with soap and water.
  • Cover your cough/sneeze with a tissue, then throw it in the trash; cough/sneeze into your elbow if tissues are unavailable.
  • Avoid touching your eyes, nose, and mouth.
  • Ensure all immunizations are up to date, including your seasonal flu shot.
  • Stay home if you are sick, and avoid close contact with Family members and pets.
The aforementioned measures are all part of offering further protection of our community.  Everyone’s adherence to these measures is appreciated.  Working together and cooperating is our best defense.

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March 19-Fort Knox Preventive Medicine confirmed today that this patient tested positive for coronavirus OC43, commonly referred to as the common cold. However, the individual was also tested for COVID-19, and those results are still pending.  As such, this person remains in isolation. An update will be provided as soon as the results are known. In the meantime, as part of helping ensure the safety of the community, Fort Knox has taken precautionary measures by keeping the fitness centers closed until further information can be gathered.  ADDED CLARIFICATION: As of 4:30 p.m. March 19, there are no confirmed cases of anyone working or living at Fort Knox who has tested positive for COVID-19.

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March 18-There was a report of a Fort Knox civilian employee who tested positive on March 18 for Coronavirus. While Fort Knox Preventive Medicine has not confirmed this as a positive COVID-19 case, as a precautionary measure, we are following all protocols for a positive case of COVID-19. Follow ups will occur with any persons that may have come in contact with the patient under investigation. Fort Knox physical fitness centers were closed today.

Additional information will be provided as soon as it becomes available.

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Defense Commissary Agency News Release - Commissaries announce operation policies in response to COVID-19

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Statement by the DoD on Domestic Travel Restrictions

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Changes to Binter Pharmacy Prescription Pick-up Procedures

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COVID-19 CID Crime Press Release

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Changes to Cantigny Dining Facility processes/protocols: Cantigny Dining Facility will continue to provide food service to the Soldier population.  Additionally, any PCSing Soldiers and Family members who do not have their household goods available are authorized its use.  Usage is limited to up to 10 days upon their report date or prior to their departure, based on the reflected applicable reporting date.  Soldiers must present a set of PCS orders and CAC card to obtain entrance to the DFAC.  The DFAC will follow the standard imbursement procedures.  Both "meal to go" and "sit down" options are available.

NOTE: Social distancing must be maintained in entrance and serving lines as well as in sit down areas.  Hand sanitizing stations are at the point-of-sale stations and restrooms.  Soldiers will sanitize their hands immediately prior to and after processing through a POS station. Only throwaway flatware and paper/Styrofoam products will be used, and all self-serve lines will be closed.  Individually wrapped condiments will be offered, and such takeaway items as fruit will be individually wrapped.