The Information Management Office (IMO) is the Garrison’s Information Technology (IT) staff element responsible for providing high quality technology-based services in the most cost efficient manner in order to facilitate the Garrison's mission as it applies to business information systems, applications and programs.

IT Service Requests

All IT service requests must be submitted to the Army Enterprise Service Desk (AESD). You can submit an IT service request through a self-service website (CAC login required) or by calling 1-866-335-2769.


IT Planning

  • IT Service Level Management
  • End User Device Life Cycle Planning/Procurement
  • New Equipment Fielding
  • Emergency Communications Telephone Services
  • Fire, Safety, Security, and Other Circuits
  • Range/Field Telephone Services
  • Video Teleconference Services
  • Wireless Infrastructure
  • Coordinate STAMIS/Mission Systems Support
  • IT Continuity of Operations (COOP) and OPLAN
  • Coordinate IT Requirements for Garrison MCA, SRM, and Minor Construction Projects

Information Assurance/Cybersecurity

  • Security Services and Incident Response
  • Information Assurance Training
  • Risk Management, Accreditation, Certification Services
  • Reporting/Coordination of POA&Ms
  • Information Assurance Vulnerability Management (IAVM)


  • Interface to the Supporting NEC on C4IM Services
  • Knowledge Management (KM)
  • Content manager for Web and SharePoint Sites
  • Web Support Services
  • Desktop, Software, Peripheral Support Services
  • Database Administration Services
  • User Account Maintenance

Telecommunications Support

  • Telephone Management
  • Video Teleconferncing (VTC)
  • Wireless/Cellular Management
  • Copier Management
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Contact Information

Information Management Officer

Fort Gregg-Adams Website Support

IT Service Requests
Self-Service Website (CAC Login Required)

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