Fort Drum Exchange staff helps to keep community safe with distance shopping


FORT DRUM, N.Y. (April 15, 2020) The Army & Air Force Exchange Service is making sure Fort Drum Main Store service members and military families can get the critical products they need while maintaining physical distancing in a safe environment during the COVID-19 pandemic.

For contactless shopping, is always open. Authorized Exchange shoppers with installation access can use the “buy online, pick up in store” service to reduce contact with others while getting what they need. The Fort Drum Exchange staff also has implemented curbside pickup.

Personnel on the installation can get fresh meals at Fort Drum Exchange restaurants, which are carry out only. Foot decals spaced six feet apart on the floor at stores and restaurants remind shoppers to keep a safe distance between themselves and others.

Reducing cash transactions in favor of MILITARY STAR®, credit or debit cards is limiting the need to handle cash, which can transmit bacteria and viruses. This protects both shoppers and associates, as do the acrylic shields recently installed at Exchange registers throughout the installation.

The Exchange also is expediting the shipment of reusable, washable facemasks for all Fort Drum Main Store associates. Associates awaiting the arrival of the masks are encouraged to make their own, in accordance with the surgeon general’s guidelines

“The Exchange is honored to support the Fort Drum Main Exchange military community,” Fort Drum Main Exchange Store Manager Jackie Bellis said. “As long as Soldiers are serving us, the Exchange is serving them.”

Additional measures include thorough and frequent store cleanings, such as disinfecting customer service and sales points multiple times daily at all facilities; halting product sampling; and routinely cleaning all facilities and restrooms.

At its restaurants, the Fort Drum Exchange has increased handwashing frequency for associates; increased frequency of cleaning / disinfecting customer touchpoints; closed dining rooms at command request and is offering take-out only; removed condiments from dining rooms; and eliminated use of personal cups.

“The safety and well-being of Fort Drum Main Store shoppers and associates are our top priorities,” Bellis said. “We are ‘family serving family.’”


(Fort Drum Main Exchange)