Survivor Outreach Services (SOS) demonstrates the Army's commitment to Families of the Fallen. The mission of SOS is to provide enhanced services to these Families. SOS utilizes a holistic and multi-agency approach to delivering services to Survivors by providing services closest to where Families reside. SOS will allow the Army to better identify the needs of others touched by the loss of a Soldier.

Our Mission

  • Maximize cooperative efforts within the Army Casualty and Family Programs.
  • Extend support to Families both before and after a crisis by maximizing cooperation between government and non-government agencies.
  • Ensure Survivors receive all benefits to which they are entitled.
  • Encourage our Survivors to remain an integral part of the Army Family for as long as they desire.

Support Specialist
Support Specialist function as the long term support personnel for Survivors. Support Specialist will coordinate support groups, briefings to the community and leadership; and provide life skills and supportive counseling. Support Specialist work closely with Casualty Assistance Center Benefit Coordinators and the Casualty Assistance Officer to ensure the Survivor receives necessary services.

Financial Counselors
By appointment only. Financial Counselors provide financial advice, investment education and estate planning to assist the surviving Family member to reach financial goals. Financial Counselors work closely with the Casualty Assistance Benefit Coordinator and legal assistance to ensure estate and financial issues are addressed.

Benefeds
1-877-888-FEDS (1-877-888-3337)

Defense Finance and Accounting Services (DFAS)
Annuitant Pay: 888-332-7411
Hours: Monday through Friday
8:00 a.m. - 5:00 p.m. ET

DFAS School Certifications (DD Form 2788 Information)

Gold Star & Surviving Family Member Representatives

Interactive Survivor Benefits Report (OSBR)

Medicare
1-800-MEDICARE (1-800-633-4227)

My Army Benefits

Social Security
Clarksville Office: 1-877-531-4695
Hours: Monday through Friday
9:00 a.m. - 4:00 p.m. CST

National Number: 1-800-772-1213
Hours: Monday through Friday
8:00 a.m. - 7:00 p.m.

Tricare
Tricare East (Prime & Select): 1-800-444-5445
Tricare For Life: 1-866-773-0404
Tricare Plans Comparison

Veterans Affairs (VA)
VA Benefits Hotline: 1-800-827-1000
Hours: Monday through Friday
8:00 a.m. - 9:00 p.m. ET

VA Form 21-674 (Request for Approval of School Attendance)

VA Education
1-888-GIBILL-1 (1-888-442-4551)
Hours: Monday through Friday
7:00 a.m. - 6:00 p.m. CST

Click Saving & Investing (Parts 1-4) for the entire playlist or the following for each part:

ACS Directory

SURVIVOR OUTREACH SERVICES (SOS)

Primary: (270)798-0272

Primary: (270)798-0272

Fax Number: 270-412-8910

Sunday Closed
Monday 7:30 a.m. - 4:00 p.m.
Tuesday 9:00 a.m. - 4:00 p.m.
Wednesday 7:30 a.m. - 4:00 p.m.
Thursday 7:30 a.m. - 4:00 p.m.
Friday 7:30 a.m. - 4:00 p.m.
Saturday Closed

Building: 5001

5001 Screaming Eagle Drive
Fort Campbell, Kentucky 42223