The Commissary at Urlas Community provides an American grocery shopping experience to Soldiers, Retirees, U.S. Civilian employees, and their families.
For more information, visit the Defense Commissary Agency's website at www.commissaries.com
COMMENTS AND SUGGESTIONS TO THE COMMISSARY MANAGER: The Defense Commissary Agency, or DeCA, which manages commissary stores on military installations around the world, handles customer feedback internally and does not use the DOD Interactive Customer Evaluation system known as ICE. Commissary shoppers can submit comments — praise, criticism or otherwise — both in-store and online. Patron communication forms are always available at the customer service window, where store representatives are happy to address any inquires and concerns. The process to submit online comments is simple. Go to the commissary’s main website at www.commissaries.com, click “Contact Us” under the Customer Service tab at the lower right of the page and select the hyperlinked Customer Comment Form. The system will prompt users to confirm their shopping privileges and require that users provide personal information, such as birth date and the last four digits of their social security number. Unlike many other programs in the Army, commissaries do not utilize the ICE system, and instead opt for internal management protocols.